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Author Topic: Dashlets not loading  (Read 583 times)

PrairiePastorRory

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  • Posts: 7
  • Karma: 0
    • Prairie Lutheran Parish
  • CiviCRM version: 4.4.0
  • CMS version: Wordpress 3.7.1
  • MySQL version: 5.5.32-cll
  • PHP version: 5.3.27
Dashlets not loading
April 15, 2014, 01:24:19 pm
I'm using CiviCRM 4.4.4 with Wordpress 3.8.3.

So I'm having this problem with all users in any browser I've tried. I open up CiviCRM and the dashboard page comes up but none of the dashlets are loading. I just get endless loading wheels where the dashlets should be.

Sometimes I can manage to navigate to the other parts of the CiviCRM program, sometimes not. I did manage to pull up the "configure your dashboard" settings once and was able to remove all the dashlets. Then the page loaded just fine. I tried putting them back in. I put in 1 and it worked. I put in 4 and I was back to endless loading wheels.

Help?

jaapjansma

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    • CiviCoop
  • CiviCRM version: 4.4.2
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  • PHP version: 5.4
Re: Dashlets not loading
April 16, 2014, 01:18:06 am
The dashlets are loaded by http call by PHP. So on your civicrm server your server should find its own hostname. E.f. my host is http://civi.mysite.nl on the public dns the civi.mysite.nl points to 10.0.0.1 but on the local server it doesn't point anywhere.

You can find out if your host name is correct to login on the command line on your server and then do ping civi.mysite.nl if it comes back with an IP this should match the ip of your local server.

Usually the fix is to add civi.mysite.nl 10.0.0.1 to your hosts file (e.g. /etc/hosts)
Developer at Edeveloper / CiviCoop
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Dashlets not loading

This forum was archived on 2017-11-26.