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  • CiviCRM Community Forums (archive) »
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  • Using CiviReport (Moderator: Dave Greenberg) »
  • Reports showing different Open rates
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Author Topic: Reports showing different Open rates  (Read 360 times)

Matt-WF

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Reports showing different Open rates
April 16, 2014, 04:33:06 am
Hey Civi folk,

I've got a strange situation where if I navigate to a report by going Mailings > Mailing reports > Mailing summary, it shows a different number of opens for each mailing than if I go Mailings > Scheduled and sent mailings > 'X mailing' report.

Does anyone else experience this, and do you know why the discrepancies occur?

Thanks,

Matt

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Re: Reports showing different Open rates
April 18, 2014, 02:25:26 pm
One way probably measures activities and/or emails and the way measures contacts.    There must be an explanation somewhere in the WHERE clause of the MySQL if you feel like digging.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviReport (Moderator: Dave Greenberg) »
  • Reports showing different Open rates

This forum was archived on 2017-11-26.