CiviCRM Community Forums (archive)

I'm having troubles with bounced emails. I followed, I think, the instructions (including here: http://book.civicrm.org/user/current/advanced-configuration/email-system-configuration/ ).

My main issue at the moment is that the email account setup for Bounce Processing (noreply@vivredignite.org) isn't even receiving bounces. I checked that emails get to that account if sent directly. I made sure at least one email in my test mailing group would bounce (bounce-test@service.socketlabs.com).

My emails are delivered properly to the "good" email addresses. But nothing lands in the noreply@vivredignite.org from bounces.

Header of an email that did go through:

Return-Path: <b.73.97.cadbcb86ea6fd28d@vivredignite.org>
Delivered-To: donations@vivredignite.org
X-Envelope-To: donations@vivredignite.org
Received: (qmail 5629 invoked by uid 1022525); 18 Apr 2014 01:36:37 -0000
Message-ID: <20140418013637.5628.qmail@servername.com>
To: Guy Lafleur <donations@vivredignite.org>
Subject: Tracking bounces
MIME-Version: 1.0
Content-Type: multipart/alternative;
    boundary="=_b6fc249f2e3a6530faff5161b24fb004"
Reply-To: =?utf-8?Q?Vivre_Dans_la_Dignit=C3=A9?= <info@vivredignite.org>
From: =?utf-8?Q?Vivre_Dans_la_Dignit=C3=A9?= <info@vivredignite.org>
List-Unsubscribe: <mailto:u.73.97.cadbcb86ea6fd28d@vivredignite.org>
Precedence: bulk
X-CiviMail-Bounce: b.73.97.cadbcb86ea6fd28d@vivredignite.org
Date: Thu, 17 Apr 2014 21:36:36 -0400

What am I likely to be missing?

Thank you

//EDIT: following morning, looking at the mailing report and it says that delivery to the bad email address was successful.

No, I don't have that address as a catch-all account. I did not think that was necessary from the docs I read.