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Author Topic: Problem with additional links in Event Confirmation email  (Read 3513 times)

dudeval

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Problem with additional links in Event Confirmation email
April 26, 2014, 09:00:53 pm
Hi there,
  In testing the email confirmation for an event we're setting up, I noticed that when I added html links such as this <a href="usa.rigpa.org/events">click here</a> to the confirmation email text under the online registration tab, when I received and opened the email in Mac Mail, it appeared to be an active link, but wouldn't open. When I copied the link, this is what I got:

x-webdoc://5970983E-C11D-494A-A9E3-54E8025B6BBD/usa.rigpa.org/events

When I opened the same email in gmail in my browser, the link worked fine. Not sure why it would be different unless the email client itself is to blame, but I've never encountered this before. Has anyone seen this before or know why my links might be appearing like this in Mac Mail clients?
Thanks!

petednz

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Re: Problem with additional links in Event Confirmation email
April 27, 2014, 12:57:57 pm
and did you try with http:// ie <a href="http://usa.rigpa.org/events">click here</a>
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dudeval

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Re: Problem with additional links in Event Confirmation email
April 27, 2014, 07:08:09 pm
I tried it with http:// too. When I type:
Code: [Select]
Please <a href="http://usa.rigpa.org">CLICK HERE</a> for further information
into the confirmation email text, the email shows up like this in Mac Mail:

Please http://usa.rigpa.org">CLICK HERE for further information

And when I copy the link from 'http://usa.rigpa.org' which displays as a hyper link, but doesn't actually function (nothing happens when I click it), I get this:
Code: [Select]
x-webdoc://6BF5811E-896D-4A47-9F8E-2B898310E5E4/%3Ca%20href=
When I leave out the http:// or use www instead, it displays like this:
Please CLICK HERE for further information

With the link referring to
Code: [Select]
x-webdoc://E053C853-F0C0-485C-90EC-E04EB38728F3/usa.rigpa.org
I'm stumped, because other html tags seem to come through fine in the confirmation email. The only reference to anything like this that I've been able to find has been on the apple forum here.

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