CiviCRM Community Forums (archive)

Using CiviCRM 4.3.3.

I have created some custom email tokens using the documented hooks functions from the CiviCRM and Drupal  documentation.  These provide additional information not included within the default set of email tokens.

They work fine when sending emails via the standard web forms.

The same tokens return blank values when the same email template is sent via the Administration > Communications > Schedule Reminders.

Does the schedule reminders batch job implement the same hooks as the regular email forms?

I've written some custom hooks based on the documentation at
http://wiki.civicrm.org/confluence/display/CRMDOC42/hook_civicrm_tokens
http://wiki.civicrm.org/confluence/display/CRMDOC42/hook_civicrm_tokenValues

The hook basically does a database call to permit including the individual's total contribution amount for a preset time period into the email.  We are using it along with a membership renewal for a top-end membership category where the donors often contribute more than the basic membership fee.  It allows us to inform the member that last year they gave $XXX.

It works fine when used in an email template and also in a bulk mailing, but does nothing when used in the "schedule reminders" mailings which is what gets used to send out membership renewals. 

I need to figure out if the "schedule reminders" is different from the other methods or if I have some subtle flaw in my hook code the only manifests when run by the scheduler (although the bulk mailing also relies on the scheduler).

>  and what is the Scheduled Reminder firing off? An Activity or a Membership or

Triggering off 30 days before membership expiration.

It correctly retrieves the membership level which is a built-in token, but fails on the custom token that I wrote.