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  • WSOD when trying to view detail activity
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Author Topic: WSOD when trying to view detail activity  (Read 690 times)

kennedy

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WSOD when trying to view detail activity
May 06, 2014, 09:25:24 am
Are there other special permissions for an authenticated user to view detail contact activity in addition to CiviCRM: view all activities ?
On the contact's tab, user can see all listed activities but clicking on view gives WSOD.
This error message shows up in the recent log messages "Warning: require_once(CRM/Activity/BAO/Contact.php): failed to open stream: No such file or directory in CRM_Core_ClassLoader::loadClass() (line 126 of sites/all/modules/civicrm/CRM/Core/ClassLoader.php)".


The authenticated user has the following permissions:CiviCRM: add contacts, view my contact, edit my contact, import contacts, edit groups, administer CiviCRM, access uploaded files, view all activities, merge duplicate contacts, delete activities, access CiviCRM ...etc.

Has any other person experienced this before?

JonGold

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Re: WSOD when trying to view detail activity
May 06, 2014, 09:31:23 am
ClassLoader.php is, if I'm not mistaken, a file that was added in 4.4.3.  If you check for that file in your filesystem, is it present?  Are the file permissions correct?
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kennedy

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Re: WSOD when trying to view detail activity
May 06, 2014, 10:40:28 am
the ClassLoader.php is found here: /sites/all/modules/civicrm/CRM/Core/ and  not in this folder: /sites/all/modules/civicrm/CRM/Activity/BAO/

Please note that administrator can view the detail activity of any contact (does it make any difference?)

files permissions is 755
« Last Edit: May 06, 2014, 10:53:59 am by kennedy »

kennedy

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Re: WSOD when trying to view detail activity
June 23, 2014, 11:52:51 pm
Can someone give me a hint? I am still having this problem, only the admin can view activity details. Other users see only the listing but cannot view the details and they have the "view all activities" permissions. See error message they get below:
Fatal error: require_once(): Failed opening required 'CRM/Activity/BAO/Contact.php' (include_path='.:/sites/all/modules/civicrm:/sites/all/modules/civicrm/packages:.:/usr/share/php:/usr/share/pear') in /sites/all/modules/civicrm/CRM/Core/ClassLoader.php on line 126

using civicrm 4.4.3
« Last Edit: June 23, 2014, 11:56:51 pm by kennedy »

Eileen

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Re: WSOD when trying to view detail activity
June 24, 2014, 01:16:08 am
I strongly recommend you upgrade to 4.4.5 - both 4.4.4 & 4.4.5 contained a large number of bug fixes - so it might help. There is one bug fix in 4.4.5 that is a regression - but will only affect you if you use contact images - in which case you might prefer 4.4.4 or 4.4.6 which should come out very soon.

I think your bug is fixed in 4.4.4

https://issues.civicrm.org/jira/browse/CRM-14074
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kennedy

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Re: WSOD when trying to view detail activity
June 24, 2014, 06:02:49 am
Thank you Eileen! I will do the upgrade .
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • WSOD when trying to view detail activity

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