CiviCRM Community Forums (archive)

Hi Sarah - can you be specific about what fields you have included in the Profile - if you use a mix of fields used for different things, eg Memberships, Events, Contributions, Participants, Contacts then the profiles mostly won't work

Thank you both for your replies. I'm sorry not to have responded sooner - I didn't get any notifications, so I thought that nobody had answered.

petednz: I've tried so many different things (including uninstalling and re-installing CiviCRM twice) that I'm really not sure now what I have and haven't done. I've just reinstalled it and I'm starting again from scratch. What I want to do is this:

We have three different kinds of paid membership: family, supporter and organisation. Really they all behave like individual memberships (in that family members don't need separate records for any reason that I can think of - it's the family that's the member), but I need to collect different data from each kind of member when they take out a membership via the website. For instance, for family members I need to know the first name, DOB and place of education of each child; for organisation members I need to know the company name, etc. I obviously need to set up custom fields for these, and at some point I managed to do that OK - at least so that these items appeared under tabs in the admin 'add new contact' form. However, though I have managed to create various profiles without any apparent errors, those profiles have never been available to add to contribution pages. I realise that I must be missing something very obvious, perhaps because I'm not familiar with the terminology and don't really understand what I'm trying to do - I just can't work out what it is. Can you tell me what kind of field I should be using for this? My plan is to have a separate sign-up page for each kind of member, so that they are asked to enter only the data that I need for their specific membership type (so using that specific profile) - but maybe that's not the best way of doing it 

jcrothers_ubc: thank you for the permissions inf . I'll make sure that I've done that.