CiviCRM Community Forums (archive)

Hi all,
   I'm just setting up a site, and when I have a user sign up to the site through a contributions form using their contact details and email address(which is set to primary in profiles). They then have the opportunity to go to another page and insert an invoice email address (incase this is different to their personal address). The original primary email address on the form is not editable in the UI at this point, the customer however can enter an alternative "invoice address" which is set to type "invoice". However once the form has been saved and confirms, the "primary" email address has been overwritten with the invoice email address... which seems strange. Has anyone else come across this? It seems like a bug which I will report if no one else has experienced it also.

Cheerio
Alice

This is for a pay later payment process, whereby the invoices will be generated by xero. This means that there is a time frame whereby the customer has a chance to change the invoicing information details on their account. For instance they can change it to the CEO's contact details or their PA's using a link to their account area.

The fields for the invoice details page have been implemented within a profile which will just display to the customer their current email address in an un-editable field and then provides them an editable field which allows them to enter an invoicing email, which is an email field set to "invoicing". This however when saved overwrites the primary email.

It seems to only do this with new members (signing up and purchasing membership at the same time), if someone is logged in directly and then chooses to enter an invoice email address then the functionality works.