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Author Topic: Import errors ...  (Read 1168 times)

backdrifting

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Import errors ...
May 05, 2008, 12:50:18 pm
Hi,

I'm running CiviCRM 2.0.3 (fresh install) on PHP 5.2.5 and MySQL 5.0.1 and Drupal 5.6.  I try importing a CSV file that is 103KB (not large at all) and about 2,000 records ... just name, e-mail and address info.  I get to about 114 records imported and then get this error:

We encountered an unknown error in setError: Error: bad http response code:500

Any suggestion?  This is very frustrating - I could never import files via version 1.9 and now it seems the same issues are occurring with version 2.0.3.  It doesn't seem like a 103 KB file should be giving this application issues.  What do you suggest?  Is anyone else experiencing import issues with version 2.0.3?

Additionally I have our PHP memory limit set to 64M and 100M max.  I also just shrunk the CSV file down to 84 KB and still get the error:

We encountered an unknown error in setError: Error: bad http response code:500



« Last Edit: May 05, 2008, 12:55:21 pm by backdrifting »

petednz

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Re: Import errors ...
May 05, 2008, 05:07:21 pm
I have been importing several large datasets 4-10,000 rows recently (2.0.3 and drupal) without the problems you are having. Sorry but cannot offer any suggestions other than, the system can work, and I hope someone can come along soon to help you out.
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Donald Lobo

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Re: Import errors ...
May 05, 2008, 06:25:38 pm

what is your php execution time limit? i suspect it is still the default 30 seconds. you might want to increase this significantly

lobo
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backdrifting

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Re: Import errors ...
May 06, 2008, 05:00:47 am
It's set to 3600.  What would you recommend raising it to?

Should it be higher than that?

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Import errors ...

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