CiviCRM Community Forums (archive)

Most CiviCRM functions seem to work.  However when attempting to delete an activity from an activity search result page ... the user is instead directed to the Drupal "Site under maintenance" page and mustagain log-in  The site IS in maintenance mode.  The user has Administrator privileges.  The users in Drupal are synched as contacts in CiviCRM ... in the Administrator group. The URL producing the error is as follows:

http://www.mysite.com/civicrm/activity?atype=2&action=delete&reset=1&id=16&cid=36&context=search&key=7311b11b5d5ac188382e74cd391b2884_1219

Emptying the Drupal and CiviCRM caches and deleting browser cookies did not affect.  The CiviGroup Roles Synch module was turned off.  Turning that on and associating the Administrator Role and Group did not seem to help.

The site is running Drupal 7.27 and Civi 4.4.5.

Any suggestions appreciated.

Thanks for the suggestion.  That got me looking at the URL.  The delete action somehow causes a www. to be added to the URL.  Removing he www. avoids the problem of the "Under maintnance" redirect.   The user can now go on to confirm the delete and does not need to log-in.  Determining why the www is added to the delete activity request is the next step.

Found it.  Modified .htaccess file at /var/www/mysite.  Uncommented last two lines below:

# To redirect all users to access the site WITHOUT the 'www.' prefix,
  # (http://www.example.com/... will be redirected to http://example.com/...)
  # uncomment the following:
  RewriteCond %{HTTP_HOST} ^www\.(.+)$ [NC]
  RewriteRule ^ http%{ENV:protossl}://%1%{REQUEST_URI} [L,R=301]

User can now delete activities without getting the 'Under maintenance' warning and without having to drop the www. in the url.

TJH