CiviCRM Community Forums (archive)

I have been trying to get Stripe to work on Wordpress using Drastik's CiviCRM extension. All was working fine when I was testing the site, but now I have put things live I get:

Sorry but we are not able to provide this at the moment.
No such customer: ##########

Maybe someone else has had this problem or knows what the source of the problem might be?

Wordpress: 3.9.1
CiviCRM: 4.4.5
Stripe Payment Processor: 4.4-1.8
Stripe API:  2014-03-28

Just thought I'd add this info to this latest stripe-civicrm thread..

I was having troubles with the earlier version of the stripe extension,
But there is a new version available at:

https://github.com/drastik/civicrm_stripe

and it works a treat. So I uninstalled the old extension and flushed cashes -
(turn off / delete the old payment processor first)

Then install the new extension, (i used 4.5-dev version) from github
Login to stripe.com
and go account settings /  api keys - and get your keys
Then head to

administer / system settings / payment processors
create a new gateway and drop in your keys

Then finally head back to stripe.com
at account settings / webhooks
and point your web hook to the right place:
as it says in the docs:

For Drupal: https://example.com/civicrm/stripe/webhook
For Joomla: https://example.com/index.php/component/civicrm/?task=civicrm/stripe/webhook
For Wordpress: https://example.com/?page=CiviCRM&q=civicrm/stripe/webhook

Then make sure your contrib / event is pointed to your new processor.

Big Thanks to drastik for keeping this together : )

Chris