CiviCRM Community Forums (archive)

We have just starting using Batch Data Entry for raffle ticket purchases and I have noticed the following for contributions entered as part of a batch.

• total_amount stored correctly in contribution and financial_trxn tables
• unit_price and line_total in line_item table and amount in financial_item table all show 1.00

If I 'edit' one of the offending contributions and save it without changing anything then:

• unit_price and line_total in line_item table now show correct value
• amount in financial_item table still shows 1.00

This is only happening on my work site (where I am a user without access to the code). It was recently upgraded from 4.2.15 to 4.4.4 and then 4.4.5. 
It does not occur on my home test site which started off as 4.4.0 and was upgraded today to 4.4.5 (correct amounts recorded on both 4.4.0 and 4.4.5 versions).

I am just wondering if anyone has seen this before and if so can you give me any guidance as to what could be wrong. I'd love to hear is just something I haven't configured correctly as we are rather skint at the moment.