Author Topic: File schedule reminder based on case activity on the case (Read 496 times)

jaapjansma · June 10, 2014, 02:05:57 am

Hey,

I have the following use case. A user has set up a scheduled reminder for sending an e-mail when a case activity completes. This e-mail is not filed on the case it is filed as an activity on the contact card.

What do you think, is this a bug in civicrm? Or this on feature on purpose? If it is a bug I will create an issue for it and will resolve it.

totten · June 10, 2014, 05:04:54 pm

It's not on purpose -- just happenstance. Recording the email as part of the case would be a good enhancement.

jaapjansma · June 10, 2014, 11:57:30 pm

I have created an issue: https://issues.civicrm.org/jira/browse/CRM-14840

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Author Topic: File schedule reminder based on case activity on the case (Read 496 times)

jaapjansma

File schedule reminder based on case activity on the case

totten

Re: File schedule reminder based on case activity on the case

jaapjansma

Re: File schedule reminder based on case activity on the case