CiviCRM Community Forums (archive)

We are running into an unexpected error trying to perform a Search for Export operation. This particular instance of CiviCRM is running version 4.3.4 on Drupal 6.

The steps we are using to attempt this export are as follows:

Search... \ Search Builder
Record Type: Contacts
Search Field: Email
Default: Home (left alone)
Operator: IS NOT EMPTY
Search, and quickly returns:

2390 Contacts
Email IS NOT EMPTY ''
Next we click the radio button: "All 2390 records"
Actions: Export Contacts then push the Go button.

On the next screen:

Export All or Selected Fields (step 2 of 3)
2390 records selected for export.

we check the box: "Exclude contacts with "do not mail" privacy, no street address, or who are deceased."

Then push the "CONTINUE >>" button which goes on FOREVER and then finally this apparently Apache error message comes up:

The connection has timed out

The server at members.orgname.org is taking too long to respond.
What might be causing this Search / Export failure? We have "Enable Drupal Watchdog Logging" set to Yes, and no error shows up in Watchdog, nor in the current CiviCRM.*.log file.

I am thankful,

Greetings Jon,

I spent time this evening trying to enable tracing / logging on this version of MySQL. The server is running: 5.0.95

I did not manage to get any sort of tracing / logging output, so commented out my attempts, and posting back for suggested configuration syntax for this old version of MySQL.

I am thankful,