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  • Bounce Processing for Mandrill Bulk Email
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Author Topic: Bounce Processing for Mandrill Bulk Email  (Read 1638 times)

sonicthoughts

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Bounce Processing for Mandrill Bulk Email
July 07, 2014, 10:39:43 am
Mandrill pricing is very attractive: http://mandrill.com/pricing/ and I would like to consider it for bulk mail (in addition to transactional email.)
Unfortunately, they encapsulate the return channel - the X-civicrm header is there, but the bounce processor does not see it for some reason.  They also offer a forward for bounces but again, do not conform to VERP. 

There is of course the mandrill transaction email extension: http://bit.ly/1n8igDM which uses webhooks for bounce processing - definitely the way to go!
1. I have had a lot of trouble getting that module to work properly.  one caveat is that it triggers IDS.
2. I figured I could set up smtp for bulk email and let the webbook just flag bad emails.  Ideally, the extension should be rewritten to support bulk, but thought at least I could tag bounces - alas, it doesn't work and I can't figure out why.

I wondered if anyone else is interested in this approach, or has success getting bounce processing to integrate w/ mandrill.

Martin Fuggle

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Re: Bounce Processing for Mandrill Bulk Email
January 11, 2015, 03:17:10 pm
I have just started using Mandrill and the Bounce Processing does not seem to be working for me either. I receive emails with subject Undelivered Mail Returned to Sender. But my problem may be that I have not got CivCRM bounce stuff set up correctly. When I run the Bounce Fetcher I get an authentication error which will almost certainly be the cause of the problem but I am not sure where the authentication settings are coming from.

Maybe someone could assist.

Cheers
Martin Fuggle

xavier

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Re: Bounce Processing for Mandrill Bulk Email
February 04, 2015, 03:32:28 am
Quote from: sonicthoughts on July 07, 2014, 10:39:43 am
Unfortunately, they encapsulate the return channel - the X-civicrm header is there, but the bounce processor does not see it for some reason.  They also offer a forward for bounces but again, do not conform to VERP. 

So it should parse the header and look for a regexp that contains
X-CiviMail-Bounce

it's in CRM/Utils/Mail/EmailProcessor.php, can you investigate why it doesn't work for Mandrill?
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • CiviMail installation and configuration (Moderator: Donald Lobo) »
  • Bounce Processing for Mandrill Bulk Email

This forum was archived on 2017-11-26.