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  • CiviCRM Community Forums (archive) »
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  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Differentiate between different "ON HOLD" reasons
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Author Topic: Differentiate between different "ON HOLD" reasons  (Read 295 times)

rhrueda

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Differentiate between different "ON HOLD" reasons
July 24, 2014, 01:06:29 am
Hi there,

I would like to know if there´s a way to specify when to put an email ON HOLD between all the different possible bouncing situations (full mailbox, nonexistent email address, blocked email, autro preply messages, etc).

Is there a way to distinguish the different kind of errors?

Thank you!

Michael McAndrew

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Re: Differentiate between different "ON HOLD" reasons
July 24, 2014, 09:19:05 am
If you have access to the database, you will be able to have a look at the mysql table civicrm_mailing_bounce_type table, which lists all the different types of bounces that civicrm can detect, and how many of those it needs to receive before putting an email address on hold.  By default these are set at either 1 or 3 but you can adjust them if you like.
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rhrueda

  • I post occasionally
  • **
  • Posts: 45
  • Karma: 0
  • CiviCRM version: 4.4.3
  • CMS version: Drupal Pressflow 6.22
  • MySQL version: 5.5.22
  • PHP version: 5.3.10
Re: Differentiate between different "ON HOLD" reasons
July 25, 2014, 01:17:02 am
Many thanks Michael, this is exactly what I needed.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Differentiate between different "ON HOLD" reasons

This forum was archived on 2017-11-26.