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Author Topic: In Kind donations - problems  (Read 521 times)

clarkac

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In Kind donations - problems
July 27, 2014, 10:52:59 am
I have configured an in-kind donation page which works, but with some problems I need help with!  This is for giving bikes to go to Africa (re-cycle.org).  I have configured a dummy payment processor, and got round the 'contribution amount' by asking the donor to enter an estimated amount (I saw that someone else had done this)
The problems are, and I would welcome suggestions on how to fix them...
1. The contributions are recorded as 'Pending (pay later)' which is incorrect. There is to be no payment.
2. The email sent to the user has the subject 'Invoice - Donate a Bike'  Clearly we are not sending an Invoice.  Maybe if problem 1 is fixed it will fix this.
3.  At the end of the contribution dialogue a message says 'an email confirmation with these payment instruction...' which is misleading as there is no payment!
   
Andy Clark

Michael McAndrew

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Re: In Kind donations - problems
July 28, 2014, 06:40:04 am
Quote
1. The contributions are recorded as 'Pending (pay later)' which is incorrect. There is to be no payment.
I am not sure how you might get around this apart from coding some enhancements to the dummy payment processor to make it an "inkind" payment processor.
Quote
2. The email sent to the user has the subject 'Invoice - Donate a Bike'  Clearly we are not sending an Invoice.  Maybe if problem 1 is fixed it will fix this.
I think so - see https://github.com/civicrm/civicrm-core/blob/040686edf3f2606471e6078644dd5ee15c5765cf/xml/templates/message_templates/contribution_online_receipt_subject.tpl
Quote
3.  At the end of the contribution dialogue a message says 'an email confirmation with these payment instruction...' which is misleading as there is no payment!
You might be able to use Word Replacement to fix this if it is not accessible via the contribution page configuration UI
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CiviTeacher.com

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Re: In Kind donations - problems
July 30, 2014, 12:28:47 pm
Try editing the messaging under Administer > CiviMail > Message Templates > System Workflow if Word Replacements are not enough.

If you disable "execute real time monetary transactions" in the Contribution page that should work for in-kind right?
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clarkac

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Re: In Kind donations - problems
July 31, 2014, 05:17:40 am
Thanks for the help!

I fixed 2) where I had the incorrect word 'Invoice' - by changing the System Workflow message text to 'Thanks' - word replacement also worked but this seems more precise & therefore safer.
And for 3) where the message said '..with these payment instructions..' I used word replacement

I still have the problem of he contribution status as 'Pending (pay later)'. I have unchecked 'execute real time monetary transactions' and also 'pay later' option so I need to research where the status is set.
Andy Clark

Michael McAndrew

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Re: In Kind donations - problems
July 31, 2014, 10:53:23 am
OK - definitley let us know how it goes and if you do / don't manage to get something working. Good luck :)
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  • CiviCRM Community Forums (archive) »
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  • In Kind donations - problems

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