CiviCRM Community Forums (archive)

Greetings,

We use the new equivalent of UpdateMembershipRecord.php to process CiviMember records. I suspect that is the source of unnecessary emails that come to our administrative email account. Each time a member goes through a CiviCRM status change, we are notified by email of that change with an email to that particular user's Drupal profile, and the link to edit their profile, and the new status.

The reason I suspect it is coming from the cron job is that the email is sent from/by the userid which the cron job runs as. Nothing else is using that account, thus I am focusing first on the cron job being the one which creates the emails.

This is with current CiviCRM 4.4.6, but has been going on for as long as I can remember.

How is it possible to change the configuration to not send just that one administrative type email?

I am thankful,

Thank you for your quick suggestions, Emily. I had long forgotten about:

/civicrm/admin/messageTemplates?reset=1 which has a "System Workflow Messages" tab. A couple of those entries have been updated/modified so I was hopeful that I had found where the messages originate from. However, I cannot find one that has been customized capable of sending messages such as the one below I speak about:

[Subject line] Account details for tjm55 at OrgName

tjm55 (http://orgname.org/user/500) has updated account.

Edit user: http://orgname.org/user/500/edit

Delete User: http://orgname.org/user/500/delete

User Status: approved
I thought perhaps "Profiles - Admin Notification" which is customized, but like I said the subject line is drastically different than what we are receiving.

The other places you mentioned were either empty/default, or not the sought after setting either.

Does seeing the email bring to mind where it is possible to associate messages to be sent when the User Status field changes? And it is very puzzling to me what user ID generates the email... like I said in my OP, only the "drush civicrm-api job.execute" runs with that special account. A user them self updating their Drupal user account would not go anywhere near that special Linux account - as that is executing within Apache.

I am thankful,

I agree with Pete - that message seems likely to be generated on the Drupal side...

Did you check admin/config/people/accounts messages?

Looks like it's using tokens so are you using the Rules module? It could definitely be an automatic email you have attached to a rule, look at admin/config/workflow/rules. If not, look at other potential notification-based modules - messages, notifications are two common ones but there are a ton of Drupal add-on modules that could be the cause of your problem. Have you looked in your log report to try to help identify this? Do a test where you get one of these emails to fire out and then check your Log Messages to see what shows up, it might point you in the direction of what module is responsible.