CiviCRM Community Forums (archive)

Please check if have correct Resource Url (Global Settings)  and UF Base url (civicrm.settings.php)

kurund

I have noticed this dojo bug and in my case it was a result of the url sometimes including a "www" and sometimes not.

Also including in this complex web is your secure SSL certificate.  Certificates are either good for www.domain.com or domain.com but generally not both.

When forcing secure URLs, it may be looking for the dojo in the improper URL and the combination of your SSL and your browser is probably generating some sort of security error and failing to load the javascript.

So what I tried to do when I ran into this problem was the following things:

1. Check which my SSL certficate is good for: www.domain.com or domain.com
2. Accordingly, set my CiviCRM base URL either with the "www" or not ... to match
3. Set up a redirect within .htaccess or httpd.conf (whatever you have access to) to redirect all traffic from the undesirable url to the desirable one.  Google "domain.com to www.domain.com rewrite" to get some examples of what to use.

So for instance, if your SSL certificate is jicny.com....

Set CiviCRM base URL to http://jicny.com
Set a rewrite rule to redirect all traffic to http://www.jicny.com to http://jicny.com

Hope this helps!