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Author Topic: Can we identify a problematic SMS number in a group?  (Read 654 times)

Barnacle

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Can we identify a problematic SMS number in a group?
September 25, 2014, 02:47:44 am
Hi,

Our client recently tried to send an SMS to a group of 160+ contacts. The SMS failed with "114 Cannot route message" which I believe means that one of the numbers was out of operation.

Is there any way to identify which one(s) of the 100s of numbers caused the failure, so it can be rooted out and the SMS sent to the others?
« Last Edit: September 25, 2014, 12:39:12 pm by petednz »
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Donald Lobo

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Re: Can we identify a problematic number in a group?
September 25, 2014, 02:57:49 am
Was this via the send SMS to a group via search?

In general for more than a few sms's going via the bulk SMS interface is probably more reliable

Lobo
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Barnacle

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Re: Can we identify a problematic number in a group?
September 25, 2014, 03:31:05 am
Yes this was a smart group.

Ok I'll look into the bulk SMS interface to see if that solves the problem.

Thanks!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviSMS »
  • Can we identify a problematic SMS number in a group?

This forum was archived on 2017-11-26.