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Author Topic: Duplicate Transactions after Submitting Large Batch Data Entry  (Read 762 times)

lee.gooding

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Duplicate Transactions after Submitting Large Batch Data Entry
September 29, 2014, 12:08:36 pm
See the Related Bug Issue Here:
https://issues.civicrm.org/jira/browse/CRM-15403

Our accountant just noticed that ever since we upgraded to 4.5 transactions entered through batch data entry can be duplicated during submission. If I search for the contributions I will see duplicates for each contact that was entered in the batch. If I view the closed batch it will show the actual entries, but the assigned is double what was actually entered.

The problem is when submitting large batches it can take quite some time (15+ seconds). There is no clear indication on the screen that the batch has been submitted. If the person submitting then clicks the submit button again it creates duplicates of all the transactions in the batch! First, there should be something in the code to catch this, and prevent it from happening. Second, I think the spinning civicrm logo should come up to indicate that it is processing the data.

For now I have let our accountant know the problem, but I can see this easily happening to others when submitting large data entries.

So the question is, how can I get rid of these duplicate transactions? We have over 150...do we have to go in and delete each one manually?
« Last Edit: October 20, 2014, 06:25:20 am by lee.gooding »

Michael McAndrew

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Re: Duplicate Transactions after Submitting Large Batch Data Entry
September 30, 2014, 02:45:25 pm
I would think that you will have to delete these manually.

Can you submit a bug report so that this can get fixed in a future release?

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lee.gooding

  • I post occasionally
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  • Posts: 83
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    • Clear River Church
  • CiviCRM version: 4.5
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Re: Duplicate Transactions after Submitting Large Batch Data Entry
October 01, 2014, 06:20:54 am
Fun times :). That's what volunteers are for!

Sure thing, I'll get a bug report submitted.

Michael McAndrew

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Re: Duplicate Transactions after Submitting Large Batch Data Entry
October 03, 2014, 02:10:58 am
Thanks - please add the link here when done so that people can track progress.
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  • Duplicate Transactions after Submitting Large Batch Data Entry

This forum was archived on 2017-11-26.