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  • CiviCRM Community Forums (archive) »
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  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Contact Dashboard stopped working 4.4.5 to 4.5
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Author Topic: Contact Dashboard stopped working 4.4.5 to 4.5  (Read 410 times)

GeekFamily

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  • Posts: 15
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  • CiviCRM version: 4.5
  • CMS version: Drupal 7.31
  • MySQL version: 5.1
  • PHP version: 5.3.28
Contact Dashboard stopped working 4.4.5 to 4.5
October 08, 2014, 11:44:44 am
Using civicrm 4.5 with Drupal 7.31.  My Contact Dashboard stopped working.

I have a link from Drupal for logged in users to see their Contact Dashboard. (www.website.com/civicrm/user) all seemed to be working fine before but now I get:

Sorry but we are not able to provide this at the moment.
DB Error: no such field

Return to home page.

Website: www.danceexpressmankato.com - I have given permission for authenticated user to access contact dashboard.  Not sure what else I can check?


Dan C

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  • CiviCRM version: All
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  • MySQL version: 5.1.7 and up
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Re: Contact Dashboard stopped working 4.4.5 to 4.5
October 08, 2014, 11:59:01 am
Can you pull the full error out of the log files in /sites/default/files/civicrm/ConfigandLog.  The DB Error: no such field could have a lot of causes but the full error that is logged in that file should explain what field it is not finding.
CrusonWeb - Web Development, Implementation, and Support.  Specializing in CiviCRM and Joomla (although also knowledgable in Wordpress and Drupal as well).

GeekFamily

  • I’m new here
  • *
  • Posts: 15
  • Karma: 0
    • Lutheran Women's Missionary League
  • CiviCRM version: 4.5
  • CMS version: Drupal 7.31
  • MySQL version: 5.1
  • PHP version: 5.3.28
Re: Contact Dashboard stopped working 4.4.5 to 4.5
October 08, 2014, 01:41:00 pm
Wow!  That's a nifty little trick to keep under my belt!  Thanks for that!
Here is the error code: (I think this might be 2 errors? I have SOOO much to learn!)

Oct 08 15:30:14  [info] $Fatal Error Details = Array
(
    [message] => Could not connect to MailStore for info@danceexpressmankato.com@mail.danceexpressmankato.com<p>Error message: <pre>An error occured while sending or receiving mail. Could not read from the stream. It was probably terminated by the host.</pre><p>
   
Code: [Select]
=>
)


Oct 08 15:30:14  [info] $backTrace = #0 /home/dexpress/public_html/sites/all/modules/civicrm/CRM/Core/Error.php(328): CRM_Core_Error::backtrace("backTrace", TRUE)
#1 /home/dexpress/public_html/sites/all/modules/civicrm/CRM/Utils/Mail/EmailProcessor.php(183): CRM_Core_Error::fatal("Could not connect to MailStore for info@danceexpressmankato.com@mail.danceexp...")
#2 /home/dexpress/public_html/sites/all/modules/civicrm/CRM/Utils/Mail/EmailProcessor.php(59): CRM_Utils_Mail_EmailProcessor::_process(TRUE, Object(CRM_Core_DAO_MailSettings))
#3 /home/dexpress/public_html/sites/all/modules/civicrm/api/v3/Job.php(370): CRM_Utils_Mail_EmailProcessor::processBounces()
#4 /home/dexpress/public_html/sites/all/modules/civicrm/Civi/API/Provider/MagicFunctionProvider.php(86): civicrm_api3_job_fetch_bounces((Array:1))
#5 /home/dexpress/public_html/sites/all/modules/civicrm/Civi/API/Kernel.php(95): Civi\API\Provider\MagicFunctionProvider->invoke((Array:9))
#6 /home/dexpress/public_html/sites/all/modules/civicrm/api/api.php(25): Civi\API\Kernel->run("job", "fetch_bounces", (Array:1), NULL)
#7 /home/dexpress/public_html/sites/all/modules/civicrm/CRM/Core/JobManager.php(145): civicrm_api("job", "fetch_bounces", (Array:1))
#8 /home/dexpress/public_html/sites/all/modules/civicrm/CRM/Core/JobManager.php(94): CRM_Core_JobManager->executeJob(Object(CRM_Core_ScheduledJob))
#9 /home/dexpress/public_html/sites/all/modules/civicrm/bin/cron.php(42): CRM_Core_JobManager->execute()
#10 {main}

Dan C

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  • PHP version: 5.3.5 and up
Re: Contact Dashboard stopped working 4.4.5 to 4.5
October 08, 2014, 02:13:11 pm
Nope, that is a different error that is occurring.  I would suggest causing the error again and then going right to the log to pull out the full error (unless you remember the time that you caused the error the first time).  There will be two listings for the error, the first will be the error that you saw with some more details and the second will be a backtrace for where the error occurred.
CrusonWeb - Web Development, Implementation, and Support.  Specializing in CiviCRM and Joomla (although also knowledgable in Wordpress and Drupal as well).

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Contact Dashboard stopped working 4.4.5 to 4.5

This forum was archived on 2017-11-26.