CiviCRM Community Forums (archive)

This is with Drupal 7.

I have updated 5 sites and they are all having this problem.  For events, registrations, etc. when you click the "Configure" link and select any of the options you get a blank page.  This is caused by a PHP error: PHP Fatal error:  Call to undefined function getRequiredMarker() in /home/craftall/private_html/civicrm/templates_c/en_US/%%89/896/89673E6E%%ProfileTemplates.tpl.php on line 64 (on one site anyway).  Also I get Uncaught ReferenceError: CRM is not defined (anonymous function) in the console.

These operations are working in our local and development environments so its obviously something about our production server.  But I am stumped and if anyone can tell me where to look I would sure appreciate it!

(We had another issue with this upgrade that was due to server config.  The quick search (top left corner) would just spin.  Was getting 406 errors and had to change/delete 2 security_mod settings.)

First thing I tried   Both deleting the folder and clearing the cache and every reset I know of.  More than once.

Thought I would post the solution to this.  The problem was that the in the php.ini file is a setting: asp_tags.  It was set to on and it needs to be off.  This is because backbone.js uses the same tag structure as ASP tags.