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  • Blank white screen after successful civicrm install on joomla
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Author Topic: Blank white screen after successful civicrm install on joomla  (Read 12813 times)

nocabt

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Blank white screen after successful civicrm install on joomla
May 23, 2008, 09:56:30 am
Hi,  I installed civicrm 2.0.3on Joomla! 1.0.15, and it it works one time before giving a blank screen.  for example, the first time i visit the civicrm home page in components, it works, but then the second time it doesn't  I added a vhost.conf file to the conf directory per suggestions on the civicrm install page.  I also added the memory limits to an htaccess file.  any ideas?  I search the forum for suggestions but the don't seem to offer anything different.

Thanks,

thomas

emilyf

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Re: Blank white screen after successful civicrm install on joomla
May 23, 2008, 11:06:00 am
Hi,

It is usually some kind of fatal error when you see the blank white screen. Do you have access to your apache error logs? Check those first.

nocabt

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Re: Blank white screen after successful civicrm install on joomla
May 23, 2008, 11:25:48 am
Ah ha.  Here is a snippet, does this provide any info?  "Failed opening required 'PEAR.php"

[client 66.90.146.244] PHP Fatal error: main() [<a href='function.require'>function.require</a>]: Failed opening required 'PEAR.php' (include_path='.:') in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 32, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_installer&element=component
[client 66.90.146.244] PHP Warning: main() [<a href='function.main'>function.main</a>]: open_basedir restriction in effect. File(/civicrm.settings.php) is not within the allowed path(s): (/var/www/vhosts/the-chamber.com/httpdocs:/tmp) in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 30, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_installer&element=component
[client 66.90.146.244] PHP Warning: main(civicrm.settings.php) [<a href='function.main'>function.main</a>]: failed to open stream: Operation not permitted in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 30, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_installer&element=component
[client 66.90.146.244] PHP Warning: main() [<a href='function.include'>function.include</a>]: Failed opening 'civicrm.settings.php' for inclusion (include_path='.:') in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 30, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_installer&element=component
[client 66.90.146.244] PHP Warning: main() [<a href='function.main'>function.main</a>]: open_basedir restriction in effect. File(/PEAR.php) is not within the allowed path(s): (/var/www/vhosts/the-chamber.com/httpdocs:/tmp) in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 32, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_installer&element=component
[client 66.90.146.244] PHP Warning: main(PEAR.php) [<a href='function.main'>function.main</a>]: failed to open stream: Operation not permitted in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 32, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_installer&element=component
[client 66.90.146.244] PHP Fatal error: main() [<a href='function.require'>function.require</a>]: Failed opening required 'PEAR.php' (include_path='.:') in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 32, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_installer&element=component
[client 66.90.146.244] PHP Warning: main() [<a href='function.main'>function.main</a>]: open_basedir restriction in effect. File(/civicrm.settings.php) is not within the allowed path(s): (/var/www/vhosts/the-chamber.com/httpdocs:/tmp) in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 30, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_frontpage
[client 66.90.146.244] PHP Warning: main(civicrm.settings.php) [<a href='function.main'>function.main</a>]: failed to open stream: Operation not permitted in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 30, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_frontpage
[client 66.90.146.244] PHP Warning: main() [<a href='function.include'>function.include</a>]: Failed opening 'civicrm.settings.php' for inclusion (include_path='.:') in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 30, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_frontpage
[client 66.90.146.244] PHP Warning: main() [<a href='function.main'>function.main</a>]: open_basedir restriction in effect. File(/PEAR.php) is not within the allowed path(s): (/var/www/vhosts/the-chamber.com/httpdocs:/tmp) in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 32, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_frontpage
[client 66.90.146.244] PHP Warning: main(PEAR.php) [<a href='function.main'>function.main</a>]: failed to open stream: Operation not permitted in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 32, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_frontpage
[client 66.90.146.244] PHP Fatal error: main() [<a href='function.require'>function.require</a>]: Failed opening required 'PEAR.php' (include_path='.:') in /var/www/vhosts/the-chamber.com/httpdocs/administrator/components/com_civicrm/admin.civicrm.php on line 32, referer: http://the-chamber.no-ip.biz/administrator/index2.php?option=com_frontpage z/logout/index.php

emilyf

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Re: Blank white screen after successful civicrm install on joomla
May 23, 2008, 11:37:04 am
Hmm. I don't work with joomla, so take everything I say with a grain of salt!

Reading the install page for joomla, these errors indeed look like your webserver is not letting CiviCRM access some files. If you added a vhost.conf file and it didn't work, the instructions say to ask your webhost to turn off open_basedir or to make sure it's not preventing access.

Also did you do this part:

Quote
If the CiviCRM component does not install correctly (for example you get a blank screen instead of the confirmation page), delete the ~/components/com_civicrm and ~/administrator/components/com_civicrm directories manually


But other than these basic ideas, I would have to defer to a joomla expert.

nocabt

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Re: Blank white screen after successful civicrm install on joomla
May 27, 2008, 10:06:14 pm
Fixed it, restarting apache seemed to help.  there is also very little info online about using vhost.conf.  this was definitely an open_basedir issue.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Blank white screen after successful civicrm install on joomla

This forum was archived on 2017-11-26.