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  • CiviCRM Community Forums (archive) »
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  • Using CiviCase (Moderator: Dave Greenberg) »
  • Cant Save CiviCase Settings Screen
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Author Topic: Cant Save CiviCase Settings Screen  (Read 573 times)

peoriadrupaluser

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  • Posts: 12
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Cant Save CiviCase Settings Screen
November 17, 2014, 02:33:25 pm
I am at mydomain.com/civicrm/a/#/caseType/1 and when I hit save nothing happens. Other parts of the site can save just fine.  I can save in other admin areas of the site. 

The only change I am trying to make at this point is to the description. 

Thanks!

Coleman Watts

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Re: Cant Save CiviCase Settings Screen
November 17, 2014, 02:44:00 pm
Can you check your browser's console for any error messages while you do this?

Were you able to reproduce the problem on our demo site? Or is it limited to your own?
Try asking your question on the new CiviCRM help site.

peoriadrupaluser

  • I’m new here
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  • Posts: 12
  • Karma: 0
  • CiviCRM version: 4.4/4.5
  • CMS version: Drupal 7
  • MySQL version: 5.1
  • PHP version: 5.3.28
Re: Cant Save CiviCase Settings Screen
November 17, 2014, 02:56:09 pm
I can save just fine in the demo site. 

I see this in the console.

GET https://crm.mysite.org/sites/default/files/js/angular-route.min.js.map 404 (Not Found)


Thanks,
Josh

Coleman Watts

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 2346
  • Karma: 183
  • CiviCRM version: The Bleeding Edge
  • CMS version: Various
Re: Cant Save CiviCase Settings Screen
November 17, 2014, 04:09:31 pm
Interesting... I remember getting that error just after upgrading from 4.5.2 to 4.5.3, but I don't seem to get it anymore. Can you try clearing your caches?
Try asking your question on the new CiviCRM help site.

peoriadrupaluser

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  • Posts: 12
  • Karma: 0
  • CiviCRM version: 4.4/4.5
  • CMS version: Drupal 7
  • MySQL version: 5.1
  • PHP version: 5.3.28
Re: Cant Save CiviCase Settings Screen
November 17, 2014, 06:09:04 pm
I cleared the caches at /admin/setting/updateConfigBackend?reset=1 and I am still getting the same error. 

pmoz

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Re: Cant Save CiviCase Settings Screen
November 19, 2014, 04:10:20 am
Having somewhat similar issues with CiviCase settings screen and save.

Make changes hit save.

Get this is the window:
Quote
Error
Sorry an error occurred and your information was not saved

No errors in console though.

Refresh and it appears to have saved.

pmoz

  • I post occasionally
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  • Posts: 101
  • Karma: 2
  • CiviCRM version: 4.4.0, 4.5.3
  • CMS version: Drupal 7.34
  • MySQL version: 5.1.68
  • PHP version: 5.4.9
Re: Cant Save CiviCase Settings Screen
November 23, 2014, 05:23:07 pm
My error was due to the Case Coordinator role in the case type.
Once I deleted that role, case saved as expected.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviCase (Moderator: Dave Greenberg) »
  • Cant Save CiviCase Settings Screen

This forum was archived on 2017-11-26.