CiviCRM Community Forums (archive)

Quote from: joanne on January 11, 2015, 02:17:57 pm

If others can support this observation then I will amend the relevant help text.

So you are suggesting that perhaps an update to the help text to state that "these settings are not preserved during CiviCRM upgrades" is the preferred way to address this behavior?

No, I was suggesting that if other people had also noticed reversion to United States on upgrade when the right-hand box was empty, then I would remove or alter the text on /civicrm/admin/setting/localization?reset=1 that reads To include ALL countries, leave the right-hand box empty.

People on the forum trying to help you can only offer pertinent advice if you provide complete and accurate information.  Until your last post every description of the problem with the country list reverting has indicated that you were leaving the right-hand box empty.  We have only now been told that it also happens if the right-hand box is not empty.

Quote from: joanne on January 11, 2015, 02:17:57 pm

Ah, so are you saying that the statement

Quote from: evandonovan on November 21, 2014, 08:11:35 am

although my colleague Michael says not each time has there been a code upgrade

was not correct and the original problem was only occurring on upgrade?

One way to provoke the problem is by doing an upgrade. I believe there have been times the settings have reverted to defaults that we have not been upgrading.

One CiviCRM installation just reverted to "US only in the right hand list" without performing any CiviCRM upgrade since all of the counties were in the right-hand list following the last version upgrade applied to the site.

So, upgrading is NOT the only way these lists end up getting reset.

Presently the site has CiviCRM 4.5.8 installed.

What other code besides the upgrade process touches / edits these lists?

I am thankful,