CiviCRM Community Forums (archive)

Hello, I'm getting following errors when trying to run scheduled job for bounce processing. Open_basedir is set to be whole J25holos folder (joomla root), so I don't understand what's wrong.
Cen you please help me?
Many thanks.

Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/tmp/8134-1/) is not within the allowed path(s): (/mnt/data/accounts/v/vanatomas/data/www/J25holos:/tmp/uploads) in /mnt/data/accounts/v/vanatomas/data/www/J25holos/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 145

Warning: mkdir() [function.mkdir]: open_basedir restriction in effect. File(/tmp/8134-1/) is not within the allowed path(s): (/mnt/data/accounts/v/vanatomas/data/www/J25holos:/tmp/uploads) in /mnt/data/accounts/v/vanatomas/data/www/J25holos/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 147

Warning: fopen() [function.fopen]: open_basedir restriction in effect. File(/tmp/8134-1/filename) is not within the allowed path(s): (/mnt/data/accounts/v/vanatomas/data/www/J25holos:/tmp/uploads) in /mnt/data/accounts/v/vanatomas/data/www/J25holos/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 154

Warning: fopen(/tmp/8134-1/filename) [function.fopen]: failed to open stream: Operation not permitted in /mnt/data/accounts/v/vanatomas/data/www/J25holos/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 154

Warning: fwrite() expects parameter 1 to be resource, boolean given in /mnt/data/accounts/v/vanatomas/data/www/J25holos/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 240

Warning: fclose() expects parameter 1 to be resource, boolean given in /mnt/data/accounts/v/vanatomas/data/www/J25holos/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parser/parts/file_parser.php on line 253

Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(/tmp/8134-1/filename) is not within the allowed path(s): (/mnt/data/accounts/v/vanatomas/data/www/J25holos:/tmp/uploads) in /mnt/data/accounts/v/vanatomas/data/www/J25holos/administrator/components/com_civicrm/civicrm/packages/ezc/Mail/src/parts/fileparts/disk_file.php on line 80

Thank you for response. Ok, so it needs to get to the /tmp folder outside of my joomla root. My VPS provider allows me the /tmp/uploads folder. I can't change that. So is there some way to change the application to use /tmp/uploads instead of /tmp?

There is my joomlaroot/tmp folder. I tried to change it both to /joomlaroot/tmp/uploads and /tmp/uploads, but no result. It's always trying to get to /tmp/.