CiviCRM Community Forums (archive)

I have a schedule reminder job that was working just fine until Monday evening. The job was set to email members "0 days before membership end date" to issue a final renewal notice. On Monday night I tweaked some of the content of the message and removed the filter that limited it to one group of users and then on Tuesday *every single contact* in our database was sent a renewal email. As you can imagine, mass confusion ensued. I removed the same filter from our four other reminders but they appear unimpacted. I changed the date to 1 day after the membership end date to see if that was the issue and it sent everyone an email again today!

The job's settings are as follows:
Entity - membership type standard
1 day after membership end date
record activity - yes
recipients limit to group - blank
send email - yes

We are running civicrm 4.5.1 on wordpress and linux

Any help resolving this would be appreciated!

I am having a similar issue, but with civi 4.4.6. I have a membership renewal notice that is reminding folks who've already renewed. I hope it's just a configuration issue, but I can't see what it would be...

Entity: Membership (3 types selected)
1 month(s) before membership end date
record activity: yes
enable repetition: yes
every 2 week(s)
until 3 month(s) after membership end date
Limit to Choose Recipients()

And attached, an activity record showing a renewal and two subsequent reminders.

I'm going to use a smart group to limit recipients, but it seems like the scheduled reminders logic should take care of that.

I think I'm starting to narrow it down. For some reason the count for a group that used to be associated with those reminders is 382968 when viewed on the dashboard, but 631 if you actually click to view the contacts. I wonder if the contacts have all been duplicated over and over somewhere in the system and if this is somehow impacting the reminders. I think I will simply create new reminders and see if that makes a difference.