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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
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  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Register Participant Screen
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Author Topic: Register Participant Screen  (Read 329 times)

bacobits9982

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Register Participant Screen
December 02, 2014, 12:15:51 am
We are using 4.5.2.  The event is a paid event and the fee block shows on the Online Registration Form, but does not show on the Register Participant Screen. Any help would be greatly appreciated.

joanne

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Re: Register Participant Screen
December 02, 2014, 02:18:46 am
Can you please add screenshots including the URLs ?

bacobits9982

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Re: Register Participant Screen
December 02, 2014, 05:03:19 am
Here are 2 screenshots

joanne

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Re: Register Participant Screen
December 02, 2014, 02:09:24 pm
Odd. We need more details including:

Are you using price sets?

Does the person doing the offline registration have enough permissions (Access CiviContribute and perhaps Edit Contributions)
 
Have you set up an ACL to restrict who can register for the event?

Is this your only event? If not, does it happen for all events or just this one?

Your profile says CiviCRM 3.35 ( 3.3.5?)  but you say this is happening in 4.5.2  (Aside: please update your profile) Was this event created when you were on 3.3 and so has been through an upgrade?  If so, did offline registration work before the upgrade?





bacobits9982

  • I’m new here
  • *
  • Posts: 5
  • Karma: 1
  • CiviCRM version: 4.5.4
  • CMS version: Drupal 6
  • MySQL version: MySql 5
  • PHP version: 5
Re: Register Participant Screen
December 03, 2014, 09:16:01 pm
Joanne,
Thank you for your help.  I went ahead and upgraded to 4.5.4 and now it works.  Must have been something funky when we upgraded to 4.5.2. Once again, I appreciate your help.

John

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Register Participant Screen

This forum was archived on 2017-11-26.