CiviCRM Community Forums (archive)

We do a lot of snail mail and so the make mailing labels function has been very helpful. But since our latest upgrade things haven't worked quite right.

People in our town often have PO Boxes, so their mailing address is different than their home street address. When making mailing labels, if I try to select the "Mailing" Address, it always pulls out to the "Home" address instead for the mailing labels instead. The only way I can get the correct mailing address is if the mailing address is listed as primary for my contacts and ask the mailing label function to use the "Primary" address.

I did try this out on the demo site and got the same results with contacts with two different addresses.

Ok, let's see if this helps explain. I just worked with three individuals, the Blackwells. You'll see that any attempt to ask for labels for an address other than "Primary" or "Home" returns the "Home" addresses and not what is asked for.

Thanks - that nails it down. Issue filed here:
https://issues.civicrm.org/jira/browse/CRM-15691