CiviCRM Community Forums (archive)

counted + not counted = registered participants.

Possibly Not counted due to role + not counted Due to status = not counted but perhaps not, as someone who has been excluded due to both their status and their role is probably counted twice


If you check your list of defined participant roles and defined participant statuses, in both case you will see there is a column headed Counted.   Only registered participants who have both a role and a status with a tick in the counted column will be included in the the Counted total on your event summary.

If you add up how many registered participants have both a status with a tick in the "counted" column and a role with a tick in the "counted" column then you should have the number of "counted" participants.

If you want to know why CiviCRM keeps track of "counted"  participants, I suspect, but do not know for sure (I have no active event to check on) that it is the value that determines if an event ( or an option in the event) is Full.

When we have set a "max number of participants" for a conference, it has always been related to the number of seats in the auditorium.  If people are registered as volunteers because they will be helping delegates collect their satchels and sign in for Professional development points  etc then we don't want the volunteers to be counted when CiviCRM works out if the event is full.  So we do not have a tick in the counted column for the participant role Volunteer, and people who are registered as volunteers will be included in the number of "Not Counted Due to Role".