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Author Topic: New Cases prepopulated with scheduled activites  (Read 334 times)

webmachine

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New Cases prepopulated with scheduled activites
December 11, 2014, 03:50:57 pm
When I add a new case, I get a list of scheduled activities that show up by default. Is there anyway to have the list of activities blank, so that the case worker can schedule the appropriate activities himself?

Coleman Watts

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Re: New Cases prepopulated with scheduled activites
December 11, 2014, 03:58:45 pm
It's fully configurable, just edit the "standard timeline" for that case type.
Try asking your question on the new CiviCRM help site.

webmachine

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Re: New Cases prepopulated with scheduled activites
December 11, 2014, 04:18:22 pm
I found where to edit the case type, and tried to make changes but got an error message:        
   
Code: [Select]
Error
Sorry an error occurred and your information was not saved

Coleman Watts

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 2346
  • Karma: 183
  • CiviCRM version: The Bleeding Edge
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Re: New Cases prepopulated with scheduled activites
December 11, 2014, 04:50:01 pm
We'd need a lot more info than that to debug. At minimum have you:
- upgraded to the latest version?
- cleared your caches?
Try asking your question on the new CiviCRM help site.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviCase (Moderator: Dave Greenberg) »
  • New Cases prepopulated with scheduled activites

This forum was archived on 2017-11-26.