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Author Topic: Donation Page stopped working  (Read 286 times)

jckinsey

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Donation Page stopped working
December 22, 2014, 09:09:51 am
We are running latest version of CiviCRM for Joomla (2.5.27).  Our donation page stopped working.  When a donation is entered, the page reloads with no error messages.  The user account is not created.  This happens on both credit card and check contributions.  Need ideas please.

Hershel

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Re: Donation Page stopped working
December 23, 2014, 05:12:46 am
> Our donation page stopped working. 

Something must have changed on the site or the server to cause this. What changed?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

jckinsey

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Re: Donation Page stopped working
December 23, 2014, 05:57:13 pm
To our knowledge, nothing has changed.

joanne

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Re: Donation Page stopped working
December 23, 2014, 08:04:11 pm
Code doesn't just stop working.  There must have been a change if it was working and now it isn't.

You will have to find what has changed to help us to help you.

If you haven't changed CiviCRM by upgrading it or enabling a new extension then consider:

  • Change(s) made to the hosting environment by your hosting company.  You need to find out about any change/update that has been made even if they say "that won't have made any difference."?
  • Have you enabled any new Joomla extensions or updated any of them or changed your theme in anyway?


« Last Edit: January 06, 2015, 08:34:46 pm by joanne »
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Donation Page stopped working

This forum was archived on 2017-11-26.