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Author Topic: Can't updata data: DB Error: constraint violation  (Read 928 times)

databell

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Can't updata data: DB Error: constraint violation
December 27, 2014, 11:47:54 am
I just imported my database from one DB to another on a WordPress install. Seemed successful but still issues persist. I turned on the Disable foreign key checks function when I exported the database which was explained in the instructions for using PHPmyAdmin.

Now, I just wanted to update the Organization Address and Contact info, since that didn't make the upgrade, and I found the following error when I clicked 'Save':

Code: [Select]
Database Error Code: Cannot add or update a child row: a foreign key constraint fails (`aishla9_civi`.`civicrm_log`, CONSTRAINT `FK_civicrm_log_modified_id` FOREIGN KEY (`modified_id`) REFERENCES `civicrm_contact` (`id`) ON DELETE CASCADE), 1452
What? Why did this happen and how do you fix it?

Hershel

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Re: Can't updata data: DB Error: constraint violation
December 28, 2014, 07:45:29 am
It appears that the issue is that the contact you are editing no longer exists. I'm guessing that your default contact may have been deleted?
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databell

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Re: Can't updata data: DB Error: constraint violation
December 28, 2014, 10:09:10 am
Seems that was deleted or never made the import. However, I don't know how much that really validates everything as you'll see in the example here, there is some data showing up. So it's not completely empty.

Sorry about pixelating a lot of the data. Just wanted to protect any chance of scooping up data.

Where is this record/table located in the DB?

JonGold

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Re: Can't updata data: DB Error: constraint violation
December 28, 2014, 10:15:13 am
On Civi 4.5, the default organization is also a contact record, stored in the civicrm_contact table.  If you installed directly to Civi 4.5, it's contact ID 1 (or 2? Pretty sure it's 1).  If you upgraded from an earlier version, it may be a different record.
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databell

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Re: Can't updata data: DB Error: constraint violation
December 28, 2014, 11:13:16 am
Yes, I'm in rhe civicrm_contact table and there's no 1 or 2. It starts out at 102 and works its way down.

Furthermore, I search for my organization_name and could not find it. That's peculiar.

JonGold

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Re: Can't updata data: DB Error: constraint violation
December 28, 2014, 01:24:39 pm
It sounds like something didn't come over successfully from the old server - maybe contact ID 1 is in civicrm_contact on the old server?
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databell

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Re: Can't updata data: DB Error: constraint violation
December 28, 2014, 02:27:15 pm
On one database dump, no. But another one, I think I found it. You tell me if this is right and I should just dump it in.

NOTE: 'Name of Company' replaces actual name of company.

Code: [Select]
INSERT INTO `civicrm_contact` (`id`, `contact_type`, `contact_sub_type`, `do_not_email`, `do_not_phone`, `do_not_mail`, `do_not_sms`, `do_not_trade`, `is_opt_out`, `legal_identifier`, `external_identifier`, `sort_name`, `display_name`, `nick_name`, `legal_name`, `image_URL`, `preferred_communication_method`, `preferred_language`, `preferred_mail_format`, `hash`, `api_key`, `source`, `first_name`, `middle_name`, `last_name`, `prefix_id`, `suffix_id`, `formal_title`, `communication_style_id`, `email_greeting_id`, `email_greeting_custom`, `email_greeting_display`, `postal_greeting_id`, `postal_greeting_custom`, `postal_greeting_display`, `addressee_id`, `addressee_custom`, `addressee_display`, `job_title`, `gender_id`, `birth_date`, `is_deceased`, `deceased_date`, `household_name`, `primary_contact_id`, `organization_name`, `sic_code`, `user_unique_id`, `employer_id`, `is_deleted`, `created_date`, `modified_date`) VALUES
(1, 'Organization', NULL, 0, 0, 0, 0, 0, 0, NULL, NULL, 'Name of Company', 'Name of Company', NULL, 'Name of Company', NULL, NULL, NULL, 'Both', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, 0, NULL, NULL, NULL, 'Name of Company', NULL, NULL, NULL, 0, NULL, '2014-12-25 23:08:56'),

JonGold

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Re: Can't updata data: DB Error: constraint violation
December 28, 2014, 02:32:29 pm
This looks vaguely right, but it's hard for me to parse the raw SQL.  I recommend taking a backup of the database, importing it, and seeing if it clears up the issue.
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JonGold

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Re: Can't updata data: DB Error: constraint violation
December 28, 2014, 02:33:20 pm
I'll mention my concern though - if there's no good explanation for why this record is missing, it's very possible that you have other data missing.  It would suck to fix this problem just to encounter another one, and another one, all over some bad data.
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databell

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Re: Can't updata data: DB Error: constraint violation
December 28, 2014, 03:31:04 pm
Well, let me try this. I only need to import that one record. Not an entire DB or even an entire table. I'll back up the DB first and then import the SQL for this one record and see what happens. Hope this works.

databell

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Re: Can't updata data: DB Error: constraint violation
December 28, 2014, 03:45:55 pm
It worked! I placed in the record and while the data in the 'Organization Address and Contact Info' area stayed the same, I then entered the new data and it saved. Thank you!
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  • Can't updata data: DB Error: constraint violation

This forum was archived on 2017-11-26.