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  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Dashboard not loading after import: Clicking Configure brings up error
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Author Topic: Dashboard not loading after import: Clicking Configure brings up error  (Read 587 times)

databell

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Dashboard not loading after import: Clicking Configure brings up error
December 27, 2014, 11:57:24 am
I just imported a bunch of data to my new database from a previous Civi DB and having problems with it.

Mainly I can't get the dashboard to appear any more. If I click Configure Dashboard, I get an error:  Sorry but we are not able to provide this at the moment.
contact_id is not valid : 2. How do I fix this?

Donald Lobo

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Re: Dashboard not loading after import: Clicking Configure brings up error
December 27, 2014, 12:06:44 pm

1. how did you import the DB?

2. What version of civicrm was the old DB on and whats the new version of CiviCRM in the existing DB

seems like there is a mismatch between your DB and session. You might want to try logging out and loging in again

lobo
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databell

  • I post occasionally
  • **
  • Posts: 32
  • Karma: -1
  • CiviCRM version: 4.5
  • CMS version: WordPress 4.0.1
  • MySQL version: 5.5.37-cll
  • PHP version: 5.3.25
Re: Dashboard not loading after import: Clicking Configure brings up error
December 27, 2014, 12:54:56 pm
1. PHPmyAdmin
2. Both are up to date at 4.5.5.

databell

  • I post occasionally
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  • Posts: 32
  • Karma: -1
  • CiviCRM version: 4.5
  • CMS version: WordPress 4.0.1
  • MySQL version: 5.5.37-cll
  • PHP version: 5.3.25
Re: Dashboard not loading after import: Clicking Configure brings up error
December 27, 2014, 12:59:24 pm
Also, logged out and back in. No change.

databell

  • I post occasionally
  • **
  • Posts: 32
  • Karma: -1
  • CiviCRM version: 4.5
  • CMS version: WordPress 4.0.1
  • MySQL version: 5.5.37-cll
  • PHP version: 5.3.25
Re: Dashboard not loading after import: Clicking Configure brings up error
December 28, 2014, 03:46:36 pm
So this is odd. Now, all of a sudden, the dashboard works. I can see it and configure it. Never mind......

jaapjansma

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Re: Dashboard not loading after import: Clicking Configure brings up error
January 06, 2015, 12:26:53 am
Was probably a cache issue...
Developer at Edeveloper / CiviCoop
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Dashboard not loading after import: Clicking Configure brings up error

This forum was archived on 2017-11-26.