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  • CiviCRM Community Forums (archive) »
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  • Using CiviCase (Moderator: Dave Greenberg) »
  • 'All Cases' dashlet displays 0 cases
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Author Topic: 'All Cases' dashlet displays 0 cases  (Read 281 times)

kza

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'All Cases' dashlet displays 0 cases
January 02, 2015, 12:07:08 pm
I am using CiviCRM 4.5.4 on Wordpress 4.0.1. I have about 28 cases in CiviCase. I added the All Cases dashlet to my dashboard. At first, it displayed all of the cases, but after a few days, it only shows an error that reads "There are no Cases. Use Find Cases to expand your search." I have tried many times to refresh the dashboard, and have restarted my computer about a dozen times since this problem started. I can't figure out what I would have changed to make this dashlet break. Is it working for others? I have one colleague that it works for, and one for which it is broken, like mine. Ideas on how to fix it?

demeritcowboy

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Re: 'All Cases' dashlet displays 0 cases
January 03, 2015, 12:54:49 pm
I believe it only shows cases with upcoming activities. Can easily test this by adding a case activity with a date in the future and see what happens.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviCase (Moderator: Dave Greenberg) »
  • 'All Cases' dashlet displays 0 cases

This forum was archived on 2017-11-26.