CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Offline Line Payment Not Showing In Contribution Page
Pages: [1]

Author Topic: Offline Line Payment Not Showing In Contribution Page  (Read 705 times)

adizo

  • I post occasionally
  • **
  • Posts: 70
  • Karma: -1
  • It doesn't take time. It takes truth!
  • CiviCRM version: 4
  • CMS version: Joomla
  • MySQL version: 3.6
  • PHP version: php5
Offline Line Payment Not Showing In Contribution Page
January 12, 2015, 05:50:53 am
I have configured my contribution page to allow Pay Later Option for offline Payment. I have also configured the Payment Processor. But i notice that the Pay Later Option shows up in the test Mode of the Contribution Page but not in the Live Mode. What can be the problem?. Am using Current Version of Civicrm(4.4) with Worpdress 4.0.

Any help will be gretaly appreciated. Thanks

KilakwaBT

  • I post occasionally
  • **
  • Posts: 101
  • Karma: 11
  • CiviCRM version: 4.5.5
  • CMS version: WordPress 4.1
  • MySQL version: 5.1.68
  • PHP version: 5.3
Re: Offline Line Payment Not Showing In Contribution Page
January 12, 2015, 08:19:36 am
The most current version of CiviCRM is 4.5.5. I would upgrade to the most recent version first if you can.

The options for payment (CC or pay offline) do not appear on the form until there is an amount due. So in live mode if you select a price option or enter an amount in a price field the section which contains the options for payment as well as the payment information form should appear.

Hope this helps.

BT

adizo

  • I post occasionally
  • **
  • Posts: 70
  • Karma: -1
  • It doesn't take time. It takes truth!
  • CiviCRM version: 4
  • CMS version: Joomla
  • MySQL version: 3.6
  • PHP version: php5
Re: Offline Line Payment Not Showing In Contribution Page
January 12, 2015, 11:45:14 pm
Thanks a lot for the quick reply.

Quote from: KilakwaBT on January 12, 2015, 08:19:36 am
The options for payment (CC or pay offline) do not appear on the form until there is an amount due.

The contribution form is configured for Membership Sign up and renewal. There is only one Membership type which is selected by default. So that makes payment due. So  if you are signing up, you have the option of paying that fee right away or paying later.

See attached screenshot.

joanne

  • Administrator
  • Ask me questions
  • *****
  • Posts: 852
  • Karma: 83
  • CiviCRM version: 4.4.16
  • CMS version: Drupal 7
Re: Offline Line Payment Not Showing In Contribution Page
January 13, 2015, 03:02:28 am
I think you forgot to attach the screenshot.

Also, I just want to confirm that you were logged in for both the test and Live modes, or logged out for both, not logged in for one but not for the other.

adizo

  • I post occasionally
  • **
  • Posts: 70
  • Karma: -1
  • It doesn't take time. It takes truth!
  • CiviCRM version: 4
  • CMS version: Joomla
  • MySQL version: 3.6
  • PHP version: php5
Re: Offline Line Payment Not Showing In Contribution Page
January 15, 2015, 05:41:20 am
Thanks Joanne.
Quote from: joanne on January 13, 2015, 03:02:28 am
Also, I just want to confirm that you were logged in for both the test and Live modes, or logged out for both, not logged in for one but not for the other.
I was logged in for both Live and Test Modes. Also when i am logged out, the form still does not show the Pay Later Option.

joanne

  • Administrator
  • Ask me questions
  • *****
  • Posts: 852
  • Karma: 83
  • CiviCRM version: 4.4.16
  • CMS version: Drupal 7
Re: Offline Line Payment Not Showing In Contribution Page
January 15, 2015, 01:14:58 pm
The pay later option is configured by selecting the Pay Later Option on the Contribution Amounts tab when you configure the contributions page.

Membership should just include the amount they have to pay (whether now or later) for the membership.
 
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Offline Line Payment Not Showing In Contribution Page

This forum was archived on 2017-11-26.