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  • Upgrade from 4.5.4 now "/civicrm" doesn't work
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Author Topic: Upgrade from 4.5.4 now "/civicrm" doesn't work  (Read 448 times)

tyuhas

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Upgrade from 4.5.4 now "/civicrm" doesn't work
January 20, 2015, 02:49:11 pm
I'm using the Drupal Administration Menu module and had also put a link in a custom block to get to the CiviCRM dashboard page.  In the Administration Menu toolbar the link it has points to /civicrm?reset=1 and the link I put in the block went to just /civicrm.  Both of these worked in the versions prior to 4.5.5

What I have noticed is that a "/" is making its way into the URL after I click either link so the AM one is becoming /civicrm/?reset=1 and even if I manually type in /civicrm, a "/" is appended.  The error is "403 Forbidden."  It's like the system doesn't like a bare "civicrm" in the URL.  All the other CiviCRM links in the menu I've tried still work.

Other than the CiviCRM upgrade, I hadn't made any recent server configuration changes.  The update process went w/o any reported errors.  I have other Drupal sites running pre-4.5.5 versions and the above links as well as just typing "civicrm" at the end of my URL (w/o a trailing slash) work.

Thanks for any hints on where I could look next!

Coleman Watts

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Re: Upgrade from 4.5.4 now "/civicrm" doesn't work
January 20, 2015, 04:33:05 pm
Do you have something like the redirect module enabled? Maybe search through its redirect rules to make sure it's not intervening when it shouldn't.
Try asking your question on the new CiviCRM help site.

tyuhas

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Re: Upgrade from 4.5.4 now "/civicrm" doesn't work
January 21, 2015, 09:31:21 am
Thanks for the suggestion!  I do have the redirect module but it's not active. 

What I have been able to see is that "/civicrm" is being taken literally as a directory such that if I re-enable directory indexing (comment out the Options -Indexes in the Drupal .htaccess file), I get the root CiviCRM module directory instead of the 403 error code.

I'm going to poke around Drupal a bit more but other than updating it to 7.34 back in Nov, I haven't done much with it.

tyuhas

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  • PHP version: PHP 5.3
Re: Upgrade from 4.5.4 now "/civicrm" doesn't work
January 22, 2015, 02:54:31 pm
Ok, I feel like a total idiot now.  Before my 4.5.5 upgrade, I made a directory in the Drupal root directory for my backup CiviCRM files and had named it "civicrm" instead of something else clever.

Once I renamed it to something else, "/civicrm" started working like it was supposed to.

I'm moving everything to a different server so I wanted it in the same place when I tar'd it up otherwise I'd have put it out of the Drupal directory.  Doh!!

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Upgrade from 4.5.4 now "/civicrm" doesn't work

This forum was archived on 2017-11-26.