CiviCRM Community Forums (archive)

I assume that it would be easy to set up a GoDaddy Workspace email to work with bounces.

Bounce settings

• Name: Bounce
• Server: imap.secureserver.net
• User + Pass for Workspace
• Localpart: bounce+
• Email Domain: example.org
• Protocol: IMAP
• Source: Bounce (Because I cannot use the INBOX folder in GoDaddy)
• Use SSL? Yes
• Used For? Bounce Processing

I have created a mailing and sent it to a group with non-existing email addresses. My bounce email account receives an email from the bounce address (bounce+b-20-15-47309651cffb2fea@example.org), but when I run the bounce fetcher job nothing happens. The email isn't sent to processed and there is no creation in the civicrm_mailing_event_bounce table.

Any idea why it's not processing?

have you tried to read the bounce mailbox with a normal mail client? does it work and can you fetch the mails from there?