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  • CiviCRM Community Forums (archive) »
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  • Using CiviMember (Moderator: Deepak Srivastava) »
  • "Submit Credit Card Membership" won't actually Submit
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Author Topic: "Submit Credit Card Membership" won't actually Submit  (Read 303 times)

cjminott

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"Submit Credit Card Membership" won't actually Submit
January 22, 2015, 11:13:24 am
Hello,

I'm having a problem where when I go to a Contact, select Membership, and Select "Submit Card Card Membership" I can go through all the options and complete the form, but it won't actually submit.  I get the rotating triangle, and it never stops rotating / never actually submits.  (Waited ~ 10 minutes)

Tried on Safari & Chrome on Mac.

Does anyone have any fixes for this?

Coleman Watts

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Re: "Submit Credit Card Membership" won't actually Submit
January 22, 2015, 11:15:51 am
The answer depends a lot on your configured payment processor. Can you please supply more details about which payment processor you are using?
Try asking your question on the new CiviCRM help site.

cjminott

  • I’m new here
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  • Posts: 4
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  • CiviCRM version: CiviCRM 4.5.5
  • CMS version: Drupal 7.34
  • MySQL version: Unsure
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Re: "Submit Credit Card Membership" won't actually Submit
January 22, 2015, 12:36:47 pm
Hey Coleman, thanks for the help!  Good to know to provide that info.  Actually I worked with my developer and it looks like there was a bug in the backend somewhere, and we were able to fix it.

Thanks!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • "Submit Credit Card Membership" won't actually Submit

This forum was archived on 2017-11-26.