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Author Topic: Problem Adding Stationery to Letters  (Read 768 times)

mark0514

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Problem Adding Stationery to Letters
January 28, 2015, 04:08:51 am
When creating a PDF letter to send to a contact, there is an option to add Stationery (relative path to PDF you wish to use as the background).

It seems no matter where I put my pdf and what path I add, it never gets pulled in to my letter.

lolas

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Re: Problem Adding Stationery to Letters
January 28, 2015, 09:53:01 am
Hello Mark,

I wonder if you are using a patched version of CiviCRM? I think the stationary feature was only available as a patch that was proposed for 4.5 but got pushed back because it was incompletely tested. It is also possible that you have the a custom template for the PDF letter format setup page that is still showing those options but they don't work because CiviCRM core has been updated to the non-patched version. I am not surprised that the feature doesn't work for you right now.

See https://issues.civicrm.org/jira/browse/CRM-14567
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mark0514

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Re: Problem Adding Stationery to Letters
January 28, 2015, 01:58:14 pm
I am using 4.5.5

lolas

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Re: Problem Adding Stationery to Letters
January 28, 2015, 02:06:26 pm
I don't see that option in a standard Civi 4.5.5 install. For example on the demo: http://d45.demo.civicrm.org/civicrm/admin/pdfFormats?reset=1
Click on "Add PDF Page Format".  The stationary option is not there and it is also not present on our 4.5 sites.

I still think you are using a modified version that may have some code added to support the feature mentioned in the Jira link I posted.
If I am thinking of the wrong thing then perhaps post a screenshot here.
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joanne

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Re: Problem Adding Stationery to Letters
January 28, 2015, 02:15:49 pm
I can confirm it is on 4.5.5.  It doesn't appear on the Add PDF page format screen, it appears when you open the Page Format accordion when you select Print PDF letter.

I will comment on the issue as obviously this is something that wasn't cleaned up properly.

So, sorry Mark, this feature is not available yet.  Pre-printed stationary is all I can suggest.
« Last Edit: January 28, 2015, 02:18:25 pm by joanne »

lolas

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Re: Problem Adding Stationery to Letters
January 28, 2015, 02:22:47 pm
OK, at one point there was some discussion of moving the option to the PDF format page. I thought that had been done.
Thanks Joanne.
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joanne

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Re: Problem Adding Stationery to Letters
January 28, 2015, 02:56:47 pm
I ended up creating a new issue https://issues.civicrm.org/jira/browse/CRM-15883 .
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Problem Adding Stationery to Letters

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