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Author Topic: Paid support / ticket system  (Read 875 times)

mark0514

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Paid support / ticket system
February 10, 2015, 05:31:17 am
Has any consideration been given to establishing a subscription based support system? I have some unanswered posts with an issue that probably doesn't warrant a consultant but nonetheless has me stuck.

Erik Hommel

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Re: Paid support / ticket system
February 10, 2015, 10:03:16 am
Mark, I do not believe core will come up with a subscription based support system. But fire away with your question, and I am sure we (and many more partners) will be happy to point you to our helpdesk if the answer is not immediately obvious?
Consultant/project manager at EEatWork and CiviCooP (http://www.civicoop.org/)

mark0514

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Re: Paid support / ticket system
February 10, 2015, 12:57:58 pm
Thanks Erik

Two posts are the same issue

http://forum.civicrm.org/index.php/topic,35662.0.html

http://forum.civicrm.org/index.php/topic,35668.0.html

Then there is this one

http://forum.civicrm.org/index.php/topic,35655.0.html

Thanks for looking. Sometimes my OCD gets the better of me.



Hershel

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Re: Paid support / ticket system
February 11, 2015, 07:57:13 am
Your first two may be unique to your situation which is why no one has responded--no one may know precisely what the problem is.

The second issue seems even more likely to be a new idea that no one tried before.

If you do need help with these and no one on the forums is able to help, you can consider reaching out to some of our Service providers for paid assistance.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

mark0514

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Re: Paid support / ticket system
February 11, 2015, 08:38:00 am
Thanks Hershel

I have found several posts where people were trying to show thumbnails in their directory (listing) using an image file in a custom field. I have found no instructions on how to do so except for "use Drupal views", but it was working on my Joomla site.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Discussion (deprecated) »
  • Feature Requests and Suggestions (Moderator: Dave Greenberg) »
  • Paid support / ticket system

This forum was archived on 2017-11-26.