CiviCRM Community Forums (archive)

I have enabled the scheduled job "process_mailing", and set it to hourly...nothing happens.
Test messages arrive perfectly, and I can manually trigger a batch to send, but automation fails every time.

Having exhausted every way I can think of searching...

If I need to enter something in cron to get the scheduled jobs to fire--What do I set?   "Scheduled jobs" configures nothing in CPanel's Cron settings (like phplist does), I can't find anything in the documentation to tell me if that's supposed to happen with CiviCRM--but I'm suspecting not.   Wiki says "A 'run frequency' can be set for each enabled job, allowing you to configure a single "master" cron task to trigger ALL enabled CiviCRM jobs"  But Wiki fails to give me any idea, whatsoever, as to the command that needs to be passed to cron, to accomplish either single, or multiple job runs.  I keep reading phrases like "check with your admin about scheduling cron tasks."

I'm a volunteer, non-professional, admin for a few small non-profits, using Wordpress 4.1, on a CPanel system, with the current (from wordpress) 4.4 CiviCRM plugin.

Thanks,
Lance

Hi Lance,

I'm very curious about what you said, that phplist can automatically set up a cron job in CPanel.  I searched but couldn't find any documentation of this.  I didn't realize this was something a program could do - but if it is, that's a great feature that CiviCRM should support!  Can you please point me to more info on this?

Also - it sounds like you're using CiviCRM on shared hosting.  A word of warning - shared hosting often lacks the "oomph" to run CiviCRM quickly, especially if you have more than a token number of contacts.  If you're having performance issues, consider a VPS!

Perhaps it's CPanel's Softalicious app installer that's setting-up the cron job for phplist, all I know is that phplist-specific cron entries were there & I didn't do it.

That's correct--no PHP-based installer can create a cron job.

So if I hack this line, /path/to/php /path/to/civcrm/module/bin/cli.php -s site -u user -p password -e Job -a execute

so it looks something like,

/usr/local/bin/php /public_html/wp-content/plugins/civicrm/civicrm/bin/cli.php  -s http://lpepc.org -u someadmin -p password -e Job -a execute

do I just enter that into the cron setup page in CPanel, to run every 15 min?

Something like that, yes. Part of the issue is that each host is different. I recommend you ask yours for assistance using their server.

Maybe 98% of small non-profits are using CPanel or equivalent; we have no idea how to get to a command like (nor do we want to know).

Our wiki is meant for everyone to use and enjoy. There are examples on that page for people who do use command line as well as those who don't.