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Author Topic: ACH / EFT Fees  (Read 301 times)

dolender

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ACH / EFT Fees
February 17, 2015, 12:57:25 pm
Hello,

How does anyone reconcile gross versus net online contribution amounts?  The net being less the payment processor's fee.

In example,

An existing (or new) donor enters our website and donates $100 via their credit card.  Civi records a $100 contribution against their CiviID however the bank only reports a credit to our organization's account of, say, $96.50. 

We use 3-4 payment processors and who knows how many different types of cards and card issuers so the issue can quickly grow troubling.

I am new to an organization that uses Civi so all help is appreciated.

Many Thanks,

David

KarinG

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Re: ACH / EFT Fees
February 18, 2015, 07:53:15 pm
I can't think of a way to automate this in CiviCRM. Not all payment processors get that information when connecting to transact. Projects I work with handle it by taking their merchant account statements - and entering the fees - as one amount - in their accounting software. You also e.g. have your $20/mo account fees -> so that needs to go somewhere too - that's part of your gross vs net as well. Think of CiviCRM as a great place to easily collect the monies - think of your accounting software to keep track of fees so that you can calculate your net.

dolender

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Re: ACH / EFT Fees
February 19, 2015, 12:28:47 pm
Thanks Karin!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • ACH / EFT Fees

This forum was archived on 2017-11-26.