CiviCRM Community Forums (archive)

Background
In CiviCRM you can have mutiple location types for postal addresses. Whenever you want to create a PDF-Letter, CiviCRM will use the primary Address. In order to use address data of a specific location type you would need to create custom tokens.

Even if you have a custom token for a certain address' location type, you would have to make sure that all selected contacts have a postal address of the location type - or include some logic (fallback address).

For a specific use case, this is probably not to hard to implement, e.g. by using custom hooks and tokens as described in Coleman's Blogpost: https://civicrm.org/blogs/colemanw/create-your-own-tokens-fun-and-profit

However this requires that you have a static, pre-defined logic - any changes require the adaption of existing or creation of new hooks/tokens. Especially for smaller organisations that can be a problem as it requires (expensive) technical services.

Outline of extension functionality
In order for normal users to be flexible when creating pdf letters there should be an option in the pdf-creation page where you can select the location type you would like to use and to define one or two fallback options.

Alternatively/in addition to that there could be a settings page on which you can define desired behaviour.

Within the HTML-Editor, users could then use some kind of "smart tokens" that would incorporate the user's selection regarding the location types.

An advanced feature would be that for contacts who do not have an address of the selected type(s) no PDF-Letters would be generated but a list of those contacts would be displayed instead.

Feedback/questions

• do you think this is a feature required by many users?
• if yes - could it even make sense to aim at an integration with the CiviCRM core (in the long run)?
• do you know any examples of similar approaches?
• do you think the approach described above is appropriate to tackle the problem?
• any input, suggestions or additional features?
• does it make sense to take a closer look at the (similar) 4.6 feature for mailings that is currently developed?
• ...

Best Regards
Fabian

Thanks Eileen - I will definitely tell Björn to have look at your Extension's code ^^