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Author Topic: Scheduled Reminders are unintentionally being sent Daily!  (Read 280 times)

abcounties

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Scheduled Reminders are unintentionally being sent Daily!
February 26, 2015, 02:23:49 am
I have a membership expiration notice set-up via "Schedule Reminders" on the Administration page, and I have ticked the 'repeat' box to enable repetition. Repetition is set to every 3 months. The reminders are sent to a smart group of lapsed members who are in the grace period.

Unfortunately, it has come to my attention that the reminders are being sent-out DAILY.

There is a Scheduled Job to send the reminders, and this runs daily. Surely this is independent of the repeat?

NB: only 2 of the contacts in the group have had this happen to them...
« Last Edit: February 26, 2015, 02:35:31 am by abcounties »

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  • Scheduled Reminders are unintentionally being sent Daily!

This forum was archived on 2017-11-26.