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  • No Errors - Nothing Going Out.
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Author Topic: No Errors - Nothing Going Out.  (Read 2971 times)

preacherboy86

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No Errors - Nothing Going Out.
June 08, 2008, 11:28:36 am
Hey folks,

I'm currently trying to set up CiviMail for a friend's campaign using the alternative set up (http://wiki.civicrm.org/confluence/display/CRMDOC/Alternative+configuration+with+imap2soap.pl+-+no+Amavis+or+root+access) for those with shared hosting servers (in this case, Site5.) I've gone through all of the steps:

1.) I've set up an IMAP email account through Site5: civimail@mydomain.com

2.) I've created a user in Drupal called "civimail" which has full access to all CiviCRM functions

3.) I've downloaded imap2soap.pl and placed it in public_html/cgi-bin. I've downloaded and put imap2soap.conf in the same place (public_html/cgi-bin)

4.) I've edited imap2soap.conf and put in the correct usernames and passwords.
$SOAP_User; $SOAP_Password corresponded with my drupal account
$imapUser; $imapPass corresponded with my IMAP mail account.

5.) I've set up the cron job as follows (based on another friend of mine who's done this before):

19,49 0 * * * ~/public_html/cgi-bin/imap2soap.pl -q -n 250 -w 1 -l 5 -L 0.5 ~/public_html/cgi-bin/imap2soap.conf

After doing this, I set up a mailing, and went through step 4 and 5. However, nothing showed up in my inbox. I know this is a big question, but what do you think I've done wrong?

I'm happy to answer as many questions as possible as I'd really like to get this going, as I'd like to be able to do this for multiple sites. Thanks!

Donald Lobo

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Re: No Errors - Nothing Going Out.
June 08, 2008, 11:39:23 am

Did u setup the civimail cronjob as described here?

http://wiki.civicrm.org/confluence/display/CRMDOC/CiviMail+Installation#CiviMailInstallation-SettingUptheCronJob

lobo
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preacherboy86

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Re: No Errors - Nothing Going Out.
June 08, 2008, 11:51:19 am
Thanks. I hadn't seen that.

However, I set up the cron job as follows (not sure if this is correct - I'm a complete nubie with cron jobs):

0-59/5 0 * * * php ~/public_html/sites/all/modules/civicrm/bin/civimail.cronjob.php

Then, just for fun, I ran the script on my own by putting:

http://<mysite>/sites/all/modules/civicrm/bin/civimail.cronjob.php?name=civimail&pass=password

Nothing showed on the screen (which I believe means everything ran ok), however, I still don't see anything in my inbox.

Any ideas?

preacherboy86

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Re: No Errors - Nothing Going Out.
June 10, 2008, 07:55:09 pm
For whatever reason my cron job isn't doing the trick. The username and password are correct, and I get no indication that it isn't running properly (no errors), yet there is no email being sent.

Is this truly an Imap2Soap issue, or is this more a configuring Civimail one?

Still needing help if anyone has any ideas out there.

speleo

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Re: No Errors - Nothing Going Out.
June 11, 2008, 01:43:56 am
My understanding is that IMAP2SOAP handles the return path instead of the Amavis solution. Mails still go out using the Civimail code.

I've got a similar setup and do receive mails.

Do your test mails get through? These don't need the cron to run to be sent. If your not getting them it may be because your mail is being tagged as spam and not delivered. Have you checked your spam folder? Also try another address.

preacherboy86

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Re: No Errors - Nothing Going Out.
June 16, 2008, 03:35:06 pm
My test mails unfortunately don't go through - my spam folder is empty and I've tried several different emails.

However, I think I've found the culprit. My server (Site5) is running off of SQL 4.1, and apparently CiviCRM 2.0 needs SQL 5 or higher. Would this be the problem?

speleo

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Re: No Errors - Nothing Going Out.
June 16, 2008, 10:37:09 pm
looks like you found your issue. Any chance they can upgrade it?

preacherboy86

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Re: No Errors - Nothing Going Out.
June 30, 2008, 04:13:27 pm
Looks like Site5 will be upgrading to MySQL 5.0 starting today! I'll post back here to see if I make any progress once these upgrades are done.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail »
  • Using IMAP2SOAP »
  • No Errors - Nothing Going Out.

This forum was archived on 2017-11-26.