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  • CiviCRM Community Forums (archive) »
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  • Network Error Unable to reach the server
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Author Topic: Network Error Unable to reach the server  (Read 1327 times)

nyccahnyc

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  • Posts: 19
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  • CiviCRM version: 4.27
  • CMS version: Drupal 7
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Network Error Unable to reach the server
March 11, 2015, 12:55:06 pm
Hi - i recently upgraded a site to civicrm 4.5.8 and started receiving this network error message whenever I attempt to access the contribution tab in a contact record.  The other tabs seem to work fine.  The same error occurs whether I have "skip ids" permissions implemented or not.  The Firefox console shows no information on the error.  This is a drupal 7 installation running civicrm.  Appreciate any help I can get in fixing this issue.

Network Error
Unable to reach the server. Please refresh this page in your browser and try again.

Thanks so much,

Carrette

Coleman Watts

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Re: Network Error Unable to reach the server
March 11, 2015, 02:40:48 pm
Have you seen/tried these?
http://forum.civicrm.org/index.php/topic,35850.0.html
Try asking your question on the new CiviCRM help site.

nyccahnyc

  • I’m new here
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  • Posts: 19
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  • CiviCRM version: 4.27
  • CMS version: Drupal 7
  • MySQL version: 5.1.63
  • PHP version: 5.3.3
Re: Network Error Unable to reach the server
March 11, 2015, 04:37:44 pm
Hi Coleman - thanks for your help.  Debugging still did not show any errors in the FF console, but disabling the extensions worked.  One of the extensions I had installed was the "add contribution tabs" extension and disabling it solved the problem.

Thanks again.

Carrette

Coleman Watts

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  • I’m (like) Lobo ;)
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  • CMS version: Various
Re: Network Error Unable to reach the server
March 11, 2015, 06:06:43 pm
Cool. You might want to post on the github page for that extension so they know about the incompatibility.
Try asking your question on the new CiviCRM help site.

davyivins

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  • CMS version: Drupal 6.33
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Re: Network Error Unable to reach the server
March 12, 2015, 07:38:09 am
I had a similar problem trying to view/edit event records.
The problem was caused by a recent Drupal upgrade that overwrote the htaccess file, and the redirect rule I had in place to direct user to access the site without WWW prefix.

Quick fix to add the rewrite and the problem was solved.
There are times I love technology...and then there are times I *love* technology :-)

Coleman Watts

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  • Posts: 2346
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  • CiviCRM version: The Bleeding Edge
  • CMS version: Various
Re: Network Error Unable to reach the server
March 12, 2015, 07:40:15 am
Thanks for your message about that @davyivins. Updating that troubleshooting page now...
Try asking your question on the new CiviCRM help site.

davyivins

  • I post occasionally
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  • Posts: 119
  • Karma: 2
    • PURCO SA
  • CiviCRM version: 4.5
  • CMS version: Drupal 6.33
  • MySQL version: 5.5.34
  • PHP version: 5.4.33
Re: Network Error Unable to reach the server
March 12, 2015, 07:42:33 am
 ;D ;D
There are times I love technology...and then there are times I *love* technology :-)
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • Network Error Unable to reach the server

This forum was archived on 2017-11-26.