CiviCRM Community Forums (archive)

I am using Civicrm 4.5.8 on Wordpress.  When I try to expand an area on a contact like "Address" or when I try to select records in a search and use the action box, nothing happens. I have tried all browsers. I see this error:
TypeError: CRM.formatMoney is not a function but that function is defined here:

/wp-content/plugins/civicrm/civicrm/js/Common.js   

and it's there AND the site loads that file. I'm not sure what the problem is and I don't know how to fix it.  Thoughts?

I investigated this site and first replaced the CiviCRM code with a fresh upload, just in case there was an problem there, and I reinstalled to make sure the settings file is OK.

When I visit the CiviCRM home page  /wp-admin/admin.php?page=CiviCRM I see in Firebug:

TypeError: $.fn.select2 is undefined

$.fn.select2.defaults.dropdownCssClass = $.ui.dialog.prototype.options.dialogCla...

Common.js?r=2l3ua (line 196, col 2)


TypeError: CRM.formatMoney is not a function

CRM.formatMoney('init', "$ 1,234.56");

admin.p...r=2l3ua (line 14, col 2)

In the source code of the page I see this:

<script type="text/javascript">
var CRM = {"config":{"ajaxPopupsEnabled":true,"isFrontend":false}};
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/jquery-1.11.1.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/jquery-ui/jquery-ui.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/backbone/lodash.compat.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/jquery.mousewheel.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/select2/select2.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/jquery.tableHeader.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/jquery.textarearesizer.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/jquery.form.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/jquery.timeentry.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/jquery.blockUI.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/DataTables/media/js/jquery.dataTables.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/jquery.validate.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/jquery.ui.datepicker.validation.pack.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/js/Common.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/js/crm.ajax.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/jquery.menu.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/jquery.jeditable.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/jquery.notify.min.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/js/jquery/jquery.crmeditable.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/js/crm.optionEdit.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm/ajax/l10n-js/en_US&amp;r=2l3ua">
</script>
<link href="/wp-content/plugins/civicrm/civicrm/packages/jquery/css/menu.css?r=2l3ua" rel="stylesheet" type="text/css"/>
<link href="/wp-content/plugins/civicrm/civicrm/packages/jquery/jquery-ui/jquery-ui.min.css?r=2l3ua" rel="stylesheet" type="text/css"/>
<link href="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/DataTables/media/css/jquery.dataTables.min.css?r=2l3ua" rel="stylesheet" type="text/css"/>
<link href="/wp-content/plugins/civicrm/civicrm/packages/jquery/plugins/select2/select2.css?r=2l3ua" rel="stylesheet" type="text/css"/>
<link href="/wp-content/plugins/civicrm/civicrm/css/civicrm.css?r=2l3ua" rel="stylesheet" type="text/css"/>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/js/jquery/jquery.dashboard.js?r=2l3ua">
</script>
<script type="text/javascript" src="/wp-content/plugins/civicrm/civicrm/js/noconflict.js?r=2l3ua">
So /wp-content/plugins/civicrm/civicrm/js/Common.js is there and if I visit that page directly I see the code

  CRM.formatMoney = function(value, format) {   
As it should be. Everything looks fine. I don't know why it should give the error CRM.formatMoney is not a function.

All I can think of is that maybe some of this code:

<meta name="viewport" content="width=device-width,initial-scale=1.0">
<link rel='stylesheet' href='/wp-admin/load-styles.php?c=1&amp;dir=ltr&amp;load=dashicons,admin-bar,wp-admin,buttons,wp-auth-check&amp;ver=4.1.1' type='text/css' media='all' />
<link rel='stylesheet' id='simplemap-admin-css'  href='/wp-content/plugins/simplemap/inc/styles/admin.css?ver=4.1.1' type='text/css' media='all' />
<link rel='stylesheet' id='open-sans-css'  href='//fonts.googleapis.com/css?family=Open+Sans%3A300italic%2C400italic%2C600italic%2C300%2C400%2C600&#038;subset=latin%2Clatin-ext&#038;ver=4.1.1' type='text/css' media='all' />
<!--[if lte IE 7]>
<link rel='stylesheet' id='ie-css'  href='/wp-admin/css/ie.min.css?ver=4.1.1' type='text/css' media='all' />
<![endif]-->
<link rel='stylesheet' id='wp-cta-admin-css-css'  href='/wp-content/plugins/cta/css/admin-style.css?ver=4.1.1' type='text/css' media='all' />
<link rel='stylesheet' id='lp-admin-css-css'  href='/wp-content/plugins/landing-pages/css/admin-style.css?ver=4.1.1' type='text/css' media='all' />
<link rel='stylesheet' id='wpleads-global-backend-css-css'  href='/wp-content/plugins/leads//css/wpl.global-backend.css?ver=4.1.1' type='text/css' media='all' />
<link rel='stylesheet' id='wpmediacategory-css'  href='/wp-content/plugins/wp-media-library-categories/css/wpmediacategory.min.css?ver=1.5.0' type='text/css' media='all' />
<link rel='stylesheet' id='thickbox-css'  href='/wp-includes/js/thickbox/thickbox.css?ver=4.1.1' type='text/css' media='all' />
<link rel='stylesheet' id='inbound-admin-css'  href='/wp-content/plugins/cta/shared/assets/admin/css/global-inbound-admin.css?ver=4.1.1' type='text/css' media='all' />
<link rel='stylesheet' id='inbound-metaboxes-css'  href='/wp-content/plugins/cta/shared/assets/admin/css/inbound-metaboxes.css?ver=4.1.1' type='text/css' media='all' />

is causing a problem.

SandyEllingson, can you disable some of these plugins and see if that helps?

Thanks Hershel.  I went in and disabled the plugins one at the time and isolated the issue to:

Calls to Action
Display Targeted Calls to Action on your WordPress site.

Version 2.3.0 | By InboundNow | View details
There is a new version of Calls to Action available. View version 2.3.3 details or update now.

I did not want to do an update while we are troubleshooting so I can do that if you want me to and see if it fixes it.

Thanks so much for the help.

Sandy

As I had guessed, select2 is the problem. The calls to action plugin includes select2, therefore it collides with the version shipped in CiviCRM.
You can fix this right now by replacing civicrm/civicrm/packages/jquery/plugins/select2/select2.js with this: https://github.com/colemanw/select2/archive/stable/3.5.zip