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  • CiviCRM Community Forums (archive) »
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  • General Discussion (please no support requests here!) (Moderator: Michał Mach) »
  • Pledge reminder emails sending out invalid payment links
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Author Topic: Pledge reminder emails sending out invalid payment links  (Read 421 times)

pro450

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Pledge reminder emails sending out invalid payment links
April 26, 2015, 05:39:34 am
Periodically, we have people complaining that their pledge reminder email has a link that doesn't work. They get the "0 Error" with text "Sorry but we are not able to provide this at the moment." If I edit the pledge and change something in the Payment Reminders section, the next email they receive will contain a link that is exactly the same but will have a different number after "cs=" and it will then work as it should.

This is in CiviCRM 4.4.5 but I can't find any issues since then in the issue tracker that seem to be related.  Perhaps I'm not searching correctly.

pro450

  • I’m new here
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  • Posts: 4
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  • CiviCRM version: 4.3.1
  • CMS version: Joomla! 2.5.9
  • MySQL version: 5.1.68
  • PHP version: 5.3.21
Re: Pledge reminder emails sending out invalid payment links
April 28, 2015, 11:09:15 am
Question was answered by Xavier on StackExchange.  Can't believe I missed this.
Quote
It might be an issue about the checksum that has a lifetime of (by default( 7 days. I suppose that's the ones taking more than a week that experience that problem?
you can set a longer lifetime in the admin misc setting /civicrm/admin/setting/misc?reset=1
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • General Discussion (please no support requests here!) (Moderator: Michał Mach) »
  • Pledge reminder emails sending out invalid payment links

This forum was archived on 2017-11-26.